158 reviews
- Rated 5 out of 5
Developer response
posted 4 years agoHi there,
Thank you for your nice words!
We are happy to know you find the app useful :)
Have a great one!
Best wishes,
Karma Team. - Rated 5 out of 5
- Rated 1 out of 5
Developer response
posted 4 years agoHi there,
Sorry to know you have issues with the app :(
Could you, please, email us at support@karmanow.com sharing the screenshot of what you see while trying to download the extension, so we could check it.
Have a nice one!
Best wishes,
Karma Team. - Rated 2 out of 5I wanted to be fair in giving Karma/Shoptagr two stars as I do love the concept and have done since joining at least two years ago. However, if I were to rate the add-on for functionality and being able to deliver what it sets out to, I'm afraid the rating would have to be much, much lower. I find this sad as it is such a wonderful idea and I want to give the developers more time to make it work but after two years already...will that happen?
My love of the concept is the only reason I have stuck with the add-on for so long. I held out hope that one day the developers might succeed in making this add on work smoothly and successfully with Firefox and, therefore, deliver on all of the promises we see influencers promoting enthusiastically.
As to what does or doesn't work with the add on, just to help the developers, there has been some improvement in actually being able to save items successfully using the Shoptagr/Karma button installed in the Firefox toolbar over the years. However, the add-on still fails to alert to the vast majority of price and stock changes so being able to save items is beside the point.
Shoptagr/Karma still creates issues with other websites meaning that it either has to be temporarily disabled or you have to endure pages not loading correctly, not loading at all or loading very slowly. I have tested this by disabling the add on and reloading pages to see if issues resolve. When I disable the add on, it appears to solve the vast majority of speed or loading issues.
As other reviewers have stated, the pop-up widget is infuriating, popping up on almost every page, often several times within the space of a minute or two. It does not sit discretely like the much less obtrusive Shoptagr/Karma button that sits in the Firefox toolbar. Instead, it hovers over a significant area, obscuring large parts of a page until you manually adjust it or quit it. It cannot be disabled on all pages so you either disable the whole add-on or try to put up with how incredibly annoying it becomes.
Finally, the newer 'Coupon Finder' is another great idea that could work well. I don't necessarily blame developers for this one as, if I understand it correctly, the finder is partly dependent on users adding or using new coupon codes. However, I have never been alerted to a coupon code that improves the price more than the codeI am already using and I am very frequently told that I have found a 'new' coupon code that the add on had not. Perhaps if you are someone who would otherwise never use a coupon code then you might get lucky with this feature but for me, it has never offered me a discount better than any I already have.
On the positive side, it's great to be able to store all of my wish list in one place for my own reference and the idea is a good one. Hope this is helpful.Developer response
posted 4 years agoHello there,
Thank you for sharing your impressions with us, we really appreciate your detailed feedback!
We are constantly working on improving the app and hopefully, will be able to make it even better and more convenient with the upcoming versions :)
In case you need any assistance, please, don't hesitate to email us at support@karmanow.com, we would be happy to help!
Have a nice one!
Best wishes,
Karma Team. - Rated 1 out of 5
Developer response
posted 4 years agoHi Isabel,
Thank you for sharing your impressions with us, we are sorry to know you didn't like the app :(
In case you need any further assistance, please, don't hesitate to email us at support@karmanow.com, we would be happy to help!
Have a good one!
Best wishes,
Karma Team. - Rated 3 out of 5
Developer response
posted 4 years agoHi there,
Thank you for your feedback, we are happy to know you find the app useful :)
Please, email us at support@karmanow.com sharing the links to the items that have glitches upon saving, so we could check.
Have a great one!
Best wishes,
Karma Team. - Rated 1 out of 5
Developer response
posted 4 years agoHi there,
We are sorry to know you have issues with Shoptagr :(
Could you, please, drop us a line at support@shoptagr.com sharing the links to the items that you don't receive notifications for, so we could check.
Also, if possible, please, share the screenshots of the issues you have with the saving window upon clicking on the Shoptagr button.
Have a good one!
Best wishes,
ST Family. - Rated 2 out of 5I love the concept of Shoptagr, but I agree with other reviewers that the on-page widget is annoying and intrusive. It often gets in the way of things I want to see on the page. There should be a way to disable it.
Also, the process of saving items is really tedious if you want to save to a list. With Amazon's extension for example, it's one click. When you select the list, it saves. With Shoptagr, you select the list, then you have to close the list menu, and only then can you save. 3 clicks instead of 1. It's a terrible UI.
It also takes way too much scrolling to save items via the toolbar. You click on Shoptagr up in your toolbar, but then the list and save options are near the bottom of your broswer window. This could be easily fixed by putting the list dropdown and Save button at the top of the Shoptagr pop-up window above the item image. The workaround now is to place the widget at the bottom of the browser window so it's close to the list options and save button, but I would like to be able to get rid of the widget, so it's not my preferred solution.
It would also be great if you could set preferences. For example, I pretty much always want to be notified if an item's price changes. I wish I could set that as a default option rather than having to select it every time I save something.
Lastly, performance could be a lot better. There is a noticeable delay between clicking the save button and the notification that it was saved. I'd rather it work quickly and seamlessly than have an animated notice that lags.
I really hope Shoptagr refines the extension because it's a great idea and service. I love the online interface where you can see photos of all the items you saved. And it's super helpful to have a universal wishlist. I also love how it notifies me about sales. The discount code is also good in theory but it doesn't work as well as Rakuten. Maybe that will improve.Developer response
posted 4 years agoHi there,
Thank you for sharing your impressions with us, we really appreciate it as it helps us get better!
The Shoptagr button is movable, so if it covers something on the webpage, you can drag and drop it.
As for the notification preferences about price changes, you can manage it in your account settings by turning "send me price reduction alerts" on. Thus, Shoptagr will automatically notify you once the price changes :)
We will take your suggestions into consideration for the future to make the app even more convenient :)
Have a great one!
Best wishes,
ST Family. - Rated 3 out of 5
Developer response
posted 4 years agoHi there,
Thank you for your feedback!
Our Coupon Scout feature can't be disabled, it will help you search for the available coupons on the checkout every time if there are any.
We are constantly working on improving the app and will take your suggestion about the widget into consideration to make the app even better :)
Have a great one!
Best regards,
ST Team. - Rated 5 out of 5
Developer response
posted 5 years agoHi there,
Thank you for your feedback!
We are happy to know you are enjoying the app :)
Please, kindly send us the links to the items which you don't get notifications for at support@shoptagr.com, so we could investigate.
Have a great one!
Best wishes,
ST Team. - Rated 5 out of 5
Developer response
posted 5 years agoHi there!
Thank you for your feedback!
We are happy to know you are enjoying the app :)
Have a great one!
Sincerely yours,
ST Team. - Rated 5 out of 5
Developer response
posted 5 years agoHi there!
Thank you for your feedback, we really appreciate it!
If you would like to see more shops in our app, please, drop us a line at support@shoptagr.com with the links to the stores and we will be happy to add them for you :)
Have a great one!
Sincerely yours,
ST Team. - Rated 1 out of 5
Developer response
posted 5 years agoHi there!
We are sorry to know that you have issues with the app :(
Could you, please, drop us a line at support@shoptagr.com with the details of what exactly works incorrectly, so we could help you out.
Have a great one!
Sincerely yours,
ST Family. - Rated 4 out of 5
Developer response
posted 5 years agoHi there!
Thank you for your feedback!
If you would like to see more shops in our app, please, drop us a line at support@shoptagr.com with the links to the stores and we will be happy to add them for you :)
Have a great one!
Best regards,
ST Team. - Rated 5 out of 5
Developer response
posted 5 years agoHi there!
Thank you for your kind words, we appreciate your feedback!
If you need any assistance with the app, please, drop us a line at support@shoptagr.com and we will be happy to help :)
Have a great one!
Sincerely yours,
ST Team. - Rated 5 out of 5
Developer response
posted 5 years agoHi there!
We are happy to know you are enjoying the app!
Your kind words help us work even harder for you :)
Have a great one!
Best regards,
ST Team. - Rated 1 out of 5
Developer response
posted 5 years agoHi there!
We are sorry you had issues with the app :(
Both Hugo Boss and Fred Perry are supported by Shoptagr. Could you, please, drop us a line at support@shoptagr.com specifying what exactly didn't work.
As for the sorting, you can sort your saved items on your Shoptagr dashboard by different categories: back in stock, low in stock, on sale, last saved and etc.
Please, let us know if you need any further assistance with the app.
Have a great one!
Sincerely yours,
ST Team. - Rated 3 out of 5
Developer response
posted 5 years agoHi there!
We are sorry to know you had issues with the app :(
Please, make sure all your devices and browsers are up-to-date, it's necessary for the correct work.
If you need further assistance with the app, please, drop us a line at support@shoptagr.com and we will be happy to help :)
Have a great one!
Best regards,
ST Team.