IT Copilot by lalit
AI-powered IT ticket intelligence for ServiceNow — All India
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About this extension
AI-powered IT ticket intelligence for ServiceNow. Get real-time SLA breach detection, smart root cause analysis, and engineer workload insights — all from a single panel inside your browser. Built for OTS India field engineers managing tickets across multiple sites.
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Permissions and data
Required permissions:
- Access your data for amazonots.service-now.com
- Access your data for us-east-1.quicksight.aws.amazon.com
Required data collection, according to the developer:
- Website content
Optional data collection, according to the developer:
- Technical and interaction data
More information
- Add-on Links
- Version
- 4.2
- Size
- 32.21 KB
- Last updated
- 5 days ago (Aug 10, 2026)
- Related Categories
- License
- All Rights Reserved
- Version History
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