Reviews for Ghostery – Privacy Ad Blocker
Ghostery – Privacy Ad Blocker by Ghostery
415 reviews
- Rated 1 out of 5by Firefox user 12845766, a month agoFor about two weeks embedded 'Youtube' videos will not play on any websites. Filed a detailed report on Ghostery Support Page and have not had any response (That was a huge waste of time!). Worked great for years. Give it another day or two before I completely remove it. UPDATE: Support couldn't replicate. Asked for screenshot and other routine nonsense (I thought they were going to ask me to unplug Youtube and plug it back in! ) Never asked if I was signed into Youtube. That was the problem. CAN'T BE SIGNED INTO YOUTUBE. The only way around it is to turn-off AD TRACKING "globally" (every website) The specific Youtube site "exceptions" don't work as they should. I wonder how many people have this problem and just simply give up without contacting support and remove GHOSTERY. Might be many. One percent would be 10,000. Nah..I'm sure it's just me.
Developer response
posted a month agoHi & thanks for your message!
We only had one support request regarding embedded Youtube videos, which we replied to asking for examples of websites where this happens. We can only find solutions if we can reproduce the situation.
Thanks for your cooperation!
Best,
Ghostery Team - Rated 1 out of 5by kali, a month agounfortunately it no longer blocks adds. Already submitted the screenshots before developer replies asking for them.
I'm also not buying hiding pause button deep into the settings was requested by users "forgetting to unpause" At least make it configurable?... Especially since there were already options easily accessible for "pause for X minutes" which could've been defaulted, instead of hiding the pause option.
all in all one of my favourite extensions gone completely now. good job.Developer response
posted 6 days agoHi there, we hope your problems have been fixed by the support team.
Also, we have updated the UI allowing to pause a site from the panel - now there are two options to do this.
Best,
Ghostery Team - Rated 1 out of 5by snkiz, a month agoThe new v10 is broken, it isn't blocking anything. The new UI doesn't add anything but more clicks. Pause is now buried in a full page settings page that is full of white space and completely unnecessary. The time choice for pause has been removed. Trash update.
Developer response
posted a month agoHi there,
Thanks for reaching out to Ghostery!
Sorry for your experience! We also replied via email.
Based on user feedback, usability tests and the redesign, we have moved the global pause button to Settings (accessible from Ghostery panel --> Burger Menu --> Privacy Protection) and have “Trust this site” available and accessible with one click which is scoped to pausing Ghostery on the present site only and for a selected time.
Many of our users were pausing Ghostery and forgetting to turn back on, so they were unknowingly and unwillingly browsing the web unprotected. We tried to fix that for the user group.
Regarding "The new v10 is broken, it isn't blocking anything." Can you please send us a screenshot of the Ghostery panel with a loaded website to support@ghostery.com? We would love to help fix this for you.
Best,
Ghostery Support - Rated 1 out of 5by Firefox user 18564841, a month agoWorks great, but they have moved pause button to a difficult to reach place making it useless. Please put it back.
Developer response
posted a month agoHi & thanks for reaching out to Ghostery!
Based on user feedback and usability tests, we have moved the global pause button to Settings (accessible from Ghostery panel --> Burger Menu --> Privacy Protection) and have “Trust this site” available and accessible with one click which is scoped to pausing Ghostery on the present site only and for a selected time.
A bit of background for moving the global “Pause Ghostery” button to settings: Many of our users were pausing Ghostery for a specific local and time bound reason and forgetting to turn it on, so they were unknowingly browsing the web unprotected.
We hope this makes sense. For any questions, further feedback, comments, please message us anytime at support@ghostery.com.
Best,
Ghostery team - Rated 1 out of 5by Firefox user 18562286, a month ago
- Rated 1 out of 5by Firefox user 17866208, 4 months ago
- Rated 1 out of 5by James Pirretti, 4 months agoWhile using this extension it attempted to block a legitimate website. When I clicked allow I got a message to use a foreign virus scanner.
Developer response
posted 3 months agoHi there,
please reach out to support@ghostery.com with more details on the page you are experiencing the issue. We can advise how to deal with it. We do not send users to any virus scanners. Provided with more details, we would be happy to help fix the issue you are experiencing!
Best,
Ghostery Team - Rated 1 out of 5by Firefox user 16366541, 4 months agoyou dummies! v8.12.11 suddenly no longer appears/works in private browsing. MAJOR FAIL!
Developer response
posted 3 months agoHi there,
Thanks for your message! "Run in private windows" in enabled in v.8.12.11. In case it has been deactivated by mistake in your case, you can read more on how to set it up here: https://support.mozilla.org/en-US/kb/extensions-private-browsing
For any further issues, please send us a message at support@ghostery.com.
We're always happy to help!
Best,
Ghostery Team - Rated 1 out of 5by Firefox user 14764628, 5 months agoThe privacy policy It makes me very upset and raises many doubts about the data we are sharing with you.
Developer response
posted 4 months agoThanks for reaching out!
Ghostery is committed to protecting your privacy! To keep the tracking protection up-to-date, we need to learn about the web. While using Ghostery, you share facts on trackers and pages. We observe the web, not the user. Your personal information never leaves your browser.
Thanks to all contributions, we make the web more private and transparent for the Ghostery community.
For more information, please refer to our Privacy Policy: https://www.ghostery.com/privacy-policy or contact us at support@ghostery.com.
Ghostery Team Developer response
posted 5 months ago您好，请联系 support@ghostery.com，提供更多细节和未阻止广告的网站示例。我们很乐意帮助解决您遇到的问题！最好的、
Ghostery 团队- Rated 1 out of 5by masumkurt, 6 months ago
Developer response
posted 6 months agoHi there,
We understand your frustration! Sorry for that! The Ghostery tracker library updates automatically every 24h but the date does not change in the UI, except you update it manually. The support team communicated this in our email conversations.
We are funneling all our efforts towards an extensively reworked version of Ghostery, adapting to upcoming changes imposed upon browser extensions developers by major industry players.
For more insights into these advancements, we encourage you to explore the following resource: https://www.ghostery.com/blog/category/manifest-v3.
While this is no excuse, we also have a substantial user interface update in the pipeline where the issue you mention will be addressed.
Please have a bit more patience! We're happy to be of service and help protect your privacy online!
Ghostery Team- Rated 1 out of 5by Rochelle Shepherd, 6 months agoIt does not work at all. I keep experiencing pop up advertising, and game apps from Google Play Store every minute. Even on Netflix it is constant and extremely frustrating. I installed Firefox as well with Ghostery and it has not worked.
Developer response
posted 6 months agoHi there, if possible please reach out to support@ghostery.com. It sounds as if Ghostery is not active. We would be happy to help fix the issues you are experiencing if provided with the opportunity and more details.
Best,
Ghostery Team Developer response
posted 6 months agoHi there, if possible please reach out to support@ghostery.com with more details. We would be happy to help fix the issue if provided with more details.
What we know at the moment is that sometimes Youtube shows the message "You're offline. Check your connection." Simply reloading the page helps fix this based on our research.
Best,
Ghostery Team- Rated 1 out of 5by Firefox user 18295399, 7 months ago
- Rated 1 out of 5by hhh, 7 months ago
- Rated 1 out of 5by Daealis, 7 months ago
- Rated 1 out of 5by Bernard, 8 months agoNot compatible with FF 122.0.1
A 'must have' tool with an ensemble of blockers, never fails. Also, never works with the latest FireFox update. I need to enable Ghostery every page, every restart.Developer response
posted 7 months agoHi there,
if possible please reach out to support@ghostery.com with more details. We would be happy to debug this together and fix the issue, if provided with more details.
Best,
Ghostery Team - Rated 1 out of 5by jared, 9 months ago
- Rated 1 out of 5by Firefox user 17970086, 10 months agoThey sell your data. And you don't even need it between Ublock and Firefox's Enhanced Tracking Protection.
https://www.eleconomista.es/business-insider/noticias/4921689/06/13/REPORT-Web-AdBlocking-Company-Sells-User-Data-To-Advertisers.htmlDeveloper response
posted 10 months agoHi there,
Ghostery is committed to protecting your privacy!
The article you mention is from 2013 and refers to a time where Ghostery was owned by Evidon. In 2017, Evidon sold Ghostery to Cliqz GmbH, a German company which amongst other things developed the privacy search engine now owned by Brave. Ghostery GmbH is an independent brand and company located in Munich, Germany.
Ghostery Team - Rated 1 out of 5by Firefox user 18115780, a year agothe cookie part of this extension almost never works when ad blocking is disabled, and often doesn't work even in extremely popular sites, and i already have an adblock, i just want a cookie extension that fucking works
- Rated 1 out of 5by Firefox user 18081542, a year ago