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Preview of CopyChat Zendesk Connector

CopyChat Zendesk Connector by Contact Cubed

Zendesk connector required for CopyChat - an agent desktop recording solution created by Contact Cubed.

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About this extension
CopyChat is a flexible call recording solution designed for web based softphones. This extension allows for plug and play call recording on the Zendesk Talk platform.
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Permissions and dataLearn more

Required permissions:

  • Access your data for sites in the zendesk.com domain
  • Access your data for sites in the twilio.com domain
More information
Version
1.3.2.1
Size
61.48 KB
Last updated
7 years ago (Apr 5, 2019)
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License
All Rights Reserved
Version History
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Release notes for 1.3.2.1
In this version we have added logic to scrape the call direction directly from Zendesk. This way you will know if a call was inbound or outbound.