Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
285 reviews
- Rated 1 out of 5by Firefox user 12919809, 8 days ago
- Rated 1 out of 5by Brahvim, 9 days ago
- Rated 1 out of 5by centurion 2000, a month ago
- Rated 1 out of 5by ModiMagic, a month ago
- Rated 1 out of 5by Akihiko, a month agoHopeless. Complicated to set up firefox and detect extension and it does not remove ads on youtube or yahoo which is why I subscribed.
Developer response
posted a month agoHi there. Our CleanWeb ad blocker should reduce the number of ads and banners you see. In this case, we recommend reinstalling the Firefox extension to see if that helps with this issue. In case the problems persist, please reach out to our support team at support@surfshark.com or via live chat on our help center website. - Rated 1 out of 5by Jason, a month agoI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Developer response
posted a month agoHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help. Developer response
posted 2 months agoЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Rated 1 out of 5by Firefox user 19109869, 2 months agoYou say it’s easy but there are too many hoops to jump through
Developer response
posted 2 months agoHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Rated 1 out of 5by noname, 2 months ago
- Rated 1 out of 5by Firefox user 19072432, 2 months ago
- Rated 1 out of 5by Firefox user 18820090, 2 months ago
Developer response
posted 4 months agoHi, we're sorry to hear that you had trouble contacting our customer support team. You can reach them via email at support@surfshark.com or via live chat on our website:
https://support.surfshark.com/hc/en-us- Rated 1 out of 5by BigFries, 4 months agoDoesn't work properly on firefox nor librewolf.
Whilst the solutions given don't work for me anyway- they lower the general security of the browser...Developer response
posted 4 months agoHey, sorry to hear you're having trouble with Surfshark on Firefox and Librewolf. Please reach out to us at support@surfshark.com or via live chat on our website so we can investigate your case and offer potential solutions. - Rated 1 out of 5by Firefox user 18976545, 4 months agoSlows and breaks stuff, refuses to stop or make exceptions. Annoying as hell.
Developer response
posted 4 months agoHi there. Sorry to hear you're having trouble. Surfshark doesn't block apps or websites, but some sites may not allow VPN connections. Please contact our support team at support@surfshark.com for help regarding these issues. Developer response
posted 4 months agoПривет! Surfshark — платный сервис, требующий подписки. Если у вас есть вопросы или вам нужна дополнительная помощь, не стесняйтесь обращаться к нам по адресу support@surfshark.com.Developer response
posted 4 months agoПривет. Surfshark требует регистрации, чтобы обеспечить безопасность и индивидуальный подход к каждому пользователю. Если у вас возникнут вопросы или потребуется дополнительная помощь, обращайтесь к нам по адресу support@surfshark.com.- Rated 1 out of 5by Firefox user 18948864, 4 months ago
- Rated 1 out of 5by Firefox user 18921185, 4 months agoHorrible crap hardly works. Ever. Slow, unreliable, buggy. Look elsewhere for a VPN that actually works instead of wasting your time and money on this pile of crap.
Developer response
posted 4 months agoHi there, we're sorry to hear about your experience. Connection issues can be frustrating, and we want to help. We recommend testing different servers. If that doesn't resolve the issue, please contact our support team at support@surfshark.com so we can assist you further. - Rated 1 out of 5by mobe, 5 months ago
Developer response
posted 5 months agoHi there. While we offer a 7-day free trial, Surfshark is a paid service, and users are required to pay a subscription fee after the trial period ends. We’d be happy to help with any other questions you may have — get in touch with us at support@surfshark.com or via live chat on our website.Developer response
posted 5 months agoПривет, нам жаль слышать, что у вас возникли проблемы. Мы бы с радостью помогли вам с любыми проблемами, которые могут возникнуть у вас с Surfshark. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com, и мы проверим их.Developer response
posted 5 months ago¡Hola! Surfshark es un servicio de pago; sin embargo, ofrecemos una garantía de reembolso de 30 días para realizar pruebas. Si tienes alguna pregunta, no dudes en contactarnos en support@surfshark.com o a través del chat en vivo de nuestro sitio web.- Rated 1 out of 5by Justin, 5 months ago
- Rated 1 out of 5by MAF444, 5 months agoCan't download it. It says: Installation aborted because the add-on appears to be corrupt.
Developer response
posted 5 months agoHi there, thanks for sharing your feedback. We would like to investigate the issue you had with downloading and installing our Firefox extension, could you get in touch with our support team at support@surfshark.com or via live chat on our website? - Rated 1 out of 5by Firefox user 18861705, 6 months agoДаже свою собственную страницу не может открыть этот псевдоВПН=)
Developer response
posted 6 months agoПривет, странно, что вы не смогли зайти на наш сайт с включенным VPN. Мы хотели бы разобраться в этой проблеме для вас, можете связаться с нами по адресу support@surfshark.com?