Отзиви за 1Password: Password Manager
1Password: Password Manager от 1Password
Отзив от Firefox user 16644741
Оценена с 2 от 5
от Firefox user 16644741, преди 2 години1Password works until it doesn't. You install an app and then brower extensions. You can make some changes on the app, some on the extension and some only online. A wonderful guessing game. Every week there is a new edition of something and things get moved around. It works one day then not the next day. Cust Svce responds quickly, but you get different answers from each person. You cannot get support in real time. So you have to diagnose the software yourself. If something doesn't work, that's all you can say. If you called the doctor, can they treat the problem if all you can say is your stomach hurts? It can take 20-30 emails to get a response. And when things go wrong when you are implementing their instructions, you don't even know. Problems become more extensive as CS only responds to the last email and does not follow things all the way back.
I would say that it holds the data for the most part. Having it enter the information takes multiple keystrokes which somehow change each time. The fill-in feature works maybe 5% of the time, so don't expect it to help for all the sites asking for name and address.
I will also say that syching seems to work about 50% of the time.
IF you have lots of free time and can afford to wait a few weeks to figure out what is wrong, this is a great program. But as they are unwilling to do any diagnosis or look at what has been installed and how things operate, getting technical suppor is an oxymoron. The policy seems to be, "provide a solution before you understand the problem" then ":continue to do so for each symptom" and eventually the customer will give up.
It's a shame. I want to like this program. And it's one of only two programs I pay for. It reminds me of Churchill's statement that Democracy is the worst form of government, until you've tried the others."
The attitude alone of not providing effective service to paying members would give them a one star, except there is nothing worse to give the others
I would say that it holds the data for the most part. Having it enter the information takes multiple keystrokes which somehow change each time. The fill-in feature works maybe 5% of the time, so don't expect it to help for all the sites asking for name and address.
I will also say that syching seems to work about 50% of the time.
IF you have lots of free time and can afford to wait a few weeks to figure out what is wrong, this is a great program. But as they are unwilling to do any diagnosis or look at what has been installed and how things operate, getting technical suppor is an oxymoron. The policy seems to be, "provide a solution before you understand the problem" then ":continue to do so for each symptom" and eventually the customer will give up.
It's a shame. I want to like this program. And it's one of only two programs I pay for. It reminds me of Churchill's statement that Democracy is the worst form of government, until you've tried the others."
The attitude alone of not providing effective service to paying members would give them a one star, except there is nothing worse to give the others
1607 отзиви
- Оценена с 5 от 5от Khanh, преди ден
- Оценена с 5 от 5от Firefox user 17715813, преди 3 денаBeen using 1Password for several years. Love it! Very reliable and easy to use.
- Оценена с 5 от 5от Einar Ólafsson, преди 3 дена
- Оценена с 1 от 5от Firefox user 18395711, преди 4 дена
- Оценена с 5 от 5от Firefox user 18521000, преди 6 дена
- Оценена с 1 от 5от Firefox user 18592802, преди 11 дена
- Оценена с 5 от 5от Firefox user 18588076, преди 14 дена
- Оценена с 5 от 5от Firefox user 17562566, преди 14 дена
- Оценена с 5 от 5от Firefox user 18586786, преди 15 дена
- Оценена с 1 от 5от Firefox user 18585107, преди 16 дена
- Оценена с 2 от 5от mozbugs, преди 18 дена
- Оценена с 2 от 5от TwoFilm, преди 24 денаDo the devs actually use their product? To enter in the year for dates field, you have to click the previous month every.single.time.
Autofill suggestions show random email instead of existing credentials. - Оценена с 5 от 5от Alvaro, преди месец
- Оценена с 4 от 5от Firefox user 18563921, преди месец
- Оценена с 1 от 5от Fred, преди месецThe new view when updating a password for an existing entry does not allow me to select the entry I want to update (even tho url should match).
- Оценена с 5 от 5от Aaron Klinker, преди месецLove the recent change around filtering out different vaults. The old settings page was difficult to get to and not clear if changing the active vaults actually filtered down which passwords where available. Much nicer now!
- Оценена с 4 от 5от Fred, преди месецThere are some annoyances with the constant new updates... For example often when I click 'unlock 1Password' in a password field, it won't open the password entry dialog that used to pop up. You have to click onto the extension icon in FF, which now has a loading screen for some reason... then enter your password, then go back to the password field and hope it worked.
Not sure why the app's updates have just been making it worse. Same on android too. - Оценена с 5 от 5от Firefox user 14627846, преди месец
- Оценена с 5 от 5от Firefox user 18552641, преди месец
- Оценена с 3 от 5от Firefox user 18552262, преди месец
- Оценена с 3 от 5от Soops, преди месецI love 1Pass but this new update to the extension I don't love. Why can't we edit in the extension pop out anymore? It used to be quick and simple. Now it needs to open a whole new tab and it takes way longer to load. Please revert or optimize. Thank you.
- Оценена с 5 от 5от Jacob Greenfield, преди месец
- Оценена с 5 от 5от Firefox user 18546049, преди месец