Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
86 reviews
- Rated 2 out of 5by Firefox user 18426539, 10 dae geledeIt usually takes several tries to get the extension to open with Firefox. I've replaced and updated the extension, but still no improvement. I hope the glitches can get worked out soon.
- Rated 2 out of 5by Firefox user 14839652, 2 maande geledeThe convenience of password fill in is offset by incredibly slow responses as password checks and checks and rechecks the websites. I'll type a sentence sometimes before Firefox catches up to print the sentence on screen. Or not. And the mouse pointer bounces between unresponsive/responsive/unresponsive... for seconds at a time. Not acceptable!
Developer response
posted 'n maand geledeThanks for leaving us a review. This would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 2 out of 5by Leo Nachman, 4 maande geledeUX sucks. Blocking competing sign-in popups feature works really (not) great: it doesn't block LastPass when you enable it, and it blocks Firefox built-in manager when it's disabled.
Developer response
posted 'n maand geledeThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password 8, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. - Rated 2 out of 5by Andy M., 5 maande geledeThe browser extension used to lock and unlock with the primary app, but that's apparently not working any longer. The extension seems to want to work, but it just doesn't fill in fields, so I almost always just ignore it. I wouldn't bother with this extension, it really doesn't work well.
Developer response
posted 'n maand geledeThanks for leaving us a review. This would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 2 out of 5by Firefox user 18231095, 5 maande geledeI love 1Password but the browser extension in Firefox is so unreliable it's infuriating. It Randomly appears and disappears, and I've found no help from trying to follow suggestions for fixing. PLEASE FIX THIS PROBLEM, 1PASSWORD!
Developer response
posted 'n maand geledeThanks for leaving us a review. This would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 2 out of 5by Firefox user 17620260, 5 maande gelede
- Rated 2 out of 5by Firefox user 18181355, 5 maande gelede
- Rated 2 out of 5by Alestrius, 5 maande geledeAs with the review below me, I've used 1Password for ages without issues, but in the last week or so it's started having problems and slowing down my browser. Reddit is virtually unusable, but there's a few other sites that occasionally seem to chug when opening similar commenting/reply boxes. Not sure what's going on, but this needs to be fixed swiftly.
Developer response
posted 'n maand geledeThanks for leaving us a review. This would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 2 out of 5by orange jacket, 6 maande geledeWhile I really like 1Password on Mac Os and Android, the Linux / Firefox integration is really not workable; autofill fields are frequently missed, and why do I have to log into the browser extension and the standalone program on linux all the time? Why not an integrated package? This is beyond me.
unfortunately I have to use this for work, otherwise I would use more native solutions.Developer response
posted 'n maand geledeThanks for leaving us a review. This would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 2 out of 5by Txj, 6 maande geledeCurrent version tries to fill fields other than user name and password. There appears to be no option to turn this behavior off. Pretty annoying!
Developer response
posted 4 maande geledeWe're sorry to hear about this sort of behavior! We'd love to take a closer look into what you're seeing -- could you send us an email at support@1password.com? We'll be standing-by to chat! - Rated 2 out of 5by Terry, 6 maande geledeThey emphasize security, but support is poor. Also they still haven't really got their 2 factor authentication working in a reasonable manner and have been promising login using a security key for a year, but still haven't managed to have this available.
Using security keys for 2 factor authentication involves setting them up on every machine and every browser.
When I got locked out it took over a week to get back in even though I had my secret key! Too bad they can't get it together.Developer response
posted 6 maande geledeThanks for taking the time to leave us a review. We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com we'd love to follow up with any additional questions or concerns you have. - Rated 2 out of 5by Vikas, 6 maande geledeThis addon has stopped working with the latest firefox releases. It no longer allows auto-filling from the login pages. Keeps requiring authentication and takes around 30 seconds when clicking the 1Pass icon in the browser. Used to be much better earlier.
Developer response
posted 6 maande geledeWe're sorry to hear you're running into trouble with 1Password. We'd love to lend a helping hand here; if you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 2 out of 5by Nicolas, 8 maande gelede
- Rated 2 out of 5by bt, 8 maande geledeWorks okay. Doesnt always auto fill automatically. I have to manually enter the username and password from the app itself. Also, passwords changed in the app do not update in the browser extension. Might move back to dashlane.
Developer response
posted 6 maande geledeThanks for leaving us a review. This would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 2 out of 5by Firefox user 17982843, 9 maande geledeLove the potential of 1Password for consumer (as opposed to corporate) use but it's just really difficult to use and set up integrations unless you have some advanced computer skills. It's a pain in the ass
Developer response
posted 6 maande geledeThanks for leaving us a review. We would love to know where you might be running into trouble so we could lend a helping hand. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 2 out of 5by Maurice, 'n jaar geledeThis app's browser extensions frequently do not permit access when I attempt to enter. When clicking the 1Password icon in the tool bar as directed, it starts to open and immediately stops. I then cannot enter at all on Firefox, and when I try to open on Brave, again I cannot access my1Password files. The 1Password staff are trying to assist me to remove this blocking pattern.
Developer response
posted 10 maande geledeHey Maurice! Try checking within the 1Password browser extension under Settings > General > Integrate with 1Password App to ensure that this setting is enabled so that way the browser extension remains unlocked whenever the desktop app is also unlocked.
If this doesn't work, send us an email at support+x@1password.com and we'd be happy to help guide you through setting this up. - Rated 2 out of 5by Firefox user 17943856, 'n jaar geledeI love 1password and I hate this extension; breaks on regular basis due to whatever reason; I often end-up searching for console errors in throws just to land on their community forums with no solution
Developer response
posted 10 maande geledeHey there! We're really sorry to hear this is the experience you've had with 1Password in the Browser lately. If you could send us a message at support+x@1password.com we'd love to try to see what we can do to make things right here for you. - Rated 2 out of 5by XPERION, 'n jaar geledeThe new plug-in has become more clumsy than the old version. It's no longer possible to insert 2-factor codes into fields on current page as only copy is available. A little thing that makes the plug-in slow to use. Finding the correct saved information for a page or a credit card has also become less convenient. So it's not a commendable good plug-in anymore.
Developer response
posted 10 maande geledeHey Xperion! The experience you're seeing definitely isn't the behavior you should be seeing from 1Password. Autofilling your two-factor authentication codes, and helping you save your credit card details are key features of 1Password and something you should certainly expect to work properly.
If you haven't already, send us a message at support+x@1password.com and we'd be happy to investigate this further. - Rated 2 out of 5by rawa29, 'n jaar geledeIt looks good and has all the functionality I want. It used to be a 5/5 star for me but due to technical issues with the app itself and the browser extensions, I cannot reoccommend this add-on anymore.
Suggested login credentials now take a good 5-10 seconds to appear. Which means that it is better and faster for me to just use the desktop app to copy/paste instead of the add-on.
I'm using an M2 Mac mini 16gb with the latest versions of firefox and chrome. Same issues on all browsers I have tested. There are a lot of complaints on Reddit for this exact issue but there seems to be no fix in sight.
I hope you'll be able to make this add-on useful again. Until then, I'll keep on copy/pasting like 2015.Developer response
posted 'n jaar geledeWe're sorry for the trouble you've experienced with 1Password in the Browser here. What you've described is far from the sort of experience we expect, and we'd love to help you get things running properly if you'd reach out to us at support@1password.com - Rated 2 out of 5by Firefox user 13947070, 'n jaar geledeStopped working! Total mess. No forms are filled in at all anymore, anywhere.
Developer response
posted 'n jaar geledeWe're sorry for the trouble you've experienced with 1Password in the Browser here. What you've described is far from the sort of experience we expect, and we'd love to help you get things running properly if you'd reach out to us at support@1password.com - Rated 2 out of 5by Firefox user 17830122, 'n jaar geledeDid work like breeze previously, but last couple of months a lot of issues. Sometimes it works, sometimes I doesn't even allow me to choose a login to auto-fill in the browser. Complete random behaviour
Developer response
posted 'n jaar geledeWe're sorry for the trouble you've experienced with 1Password in the Browser here. What you've described is far from the sort of experience we expect, and we'd love to help you get things running properly if you'd reach out to us at support@1password.com - Rated 2 out of 5by Firefox user 17821476, 'n jaar geledeBarely usable. Constantly not syncing with browser, so I can't add a password in the app and then use it in the browser. Tried lock/unlock, no luck. Have to force quit both my browser and the app just to get it to recognize the change/update. No "Force Sync" option. Last several times that I attempted to "Save in 1Password" a login, the attempt to save it fails. Have to put it in, manually, to the app. Then - you guessed it - the browser has no clue about the addition. Lots of force quits, all over again. It's a nice system, WHEN IT WORKS, but the issue is that it doesn't. Moving to something else.
Developer response
posted 'n jaar geledeWe're sorry for the trouble you've experienced with 1Password in the Browser here. What you've described is far from the sort of experience we expect, and we'd love to help you get things running properly if you'd reach out to us at support@1password.com - Rated 2 out of 5by BS0D, 'n jaar gelede1P used to be the best for me. Just can't get the extension to work with 1password 7 anmore. Hasn't worked for months and can't find a get-around.
Given the new business model and obligation to synch on unknown servers, I'm moving to Bitwarden which is open source and much more reliable than this.Developer response
posted 'n jaar geledeWe're sorry to see you go, and that 1Password 8 wasn't what you were hoping for. Thank you for your support and sharing your thoughts with us. - Rated 2 out of 5by Firefox user 13546022, 'n jaar geledeHad to disable on FireFox. It interferes with saved FF passwords and has no option to disable temporarily or on specific web sites. For a paid app I expect better from their addons.
Developer response
posted 'n jaar geledeHey there! We recommend disabling any other password managers when using 1Password, as they will naturally conflict with each other during operation.
https://support.1password.com/disable-browser-password-manager/ - Rated 2 out of 5by valerino, 'n jaar geledealmost as bad as LastPass. Stops responding without warning; simply ignores prompts to open.
Developer response
posted 'n jaar geledeThanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should.