Hi,

thank you for contacting Adblock Plus.

To get the icon to show on your screen on Firefox, just do the following:

1 - Click the puzzle piece icon, located on the top right of your screen.
2 - Find Adblock Plus.
3 - Right-Click on Adblock Plus.
4 - Select Pin to Toolbar.
5 - The icon now appears on the toolbar.

If you cannot find the ABP icon on this menu, then it is likely the installation was not completed. You can download it again from our homepage: www.adblockplus.org

Note: Every time ABP is installed you will see our contribution page. Feel free to close the page by clicking the "x" on the tab if you've already paid or prefer not to contribute at this time.

Hi,

If you are seeing red boxes, can you please try the following:

Click on your ABP icon > gear icon > advanced > uncheck the box next to Turn on debug element hiding filters mode > refresh the page.

If the issue persists, can you please send us a message to support@adblockplus.org with some screenshot ? We would be happy to look into it for you!

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing. If you are seeing many payment tabs all at once or encountering the payment page every time you open your browser, please reach out to us via support@adblockplus.org.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Vielen Dank!! :)

Hi,

Hi,

We are updating the extension, therefore a popup might appear (it will only happen once per browser/device), but you can simply close it and continue browsing.

Here's more about how our contribution page works: For non-Premium users, we populate the page when we update the extension to keep you informed on changes we've made and as a reminder to support Adblock Plus if you find the software beneficial. We don't track who has previously paid unless your extension is already upgraded to Adblock Plus Premium (and in that case we won't show you the update page at all). The contribution page also displays just after installing ABP so it sometimes appears even though you have recently contributed or have paid for Premium.

Hi,

We are as frustrated by Twitch's ability to circumvent our blocks as you are. We have been looking for solutions, but with our last attempt, they detected our blocks and placed a purple notification screen which generated a large number of complaints from our users.

Twitch is very well-funded with a large team entirely focused on finding ways around our blocks. At the same time, we are also working against similar teams at YouTube and Facebook, not to mention the many other sites where we are successfully blocking ads.

I am sorry for the inconvenience this creates in the meantime. Please feel free to reply back if you have any questions or if there is anything else I can do for you; I'm happy to help!