Surfshark VPN Extension 的評論
Surfshark VPN Extension 作者: Surfshark
Surfshark 的回應
開發者回應
張貼於 22 天前Hey, sorry to hear about your experience with Surfshark. We understand how frustrating it can be when things aren't working as expected. Please reach out to our support team at support@surfshark.com or via live chat on our website, and they'll assist you in resolving these issues.
1,147 筆評論
開發者回應
張貼於 16 小時前Здравствуйте, спасибо, что связались с нами. Мы хотели бы разобраться, с какими проблемами вы столкнулись при использовании Surfshark, и посмотреть, чем мы можем вам помочь. Пожалуйста, свяжитесь с нами через онлайн-чат на нашем сайте или по адресу support@surfshark.com.- 評價 5 分，滿分 5 分來自 TechMaster45，3 天前Solid extension I really like the VPN overall. I prefer the browser extension much more than the desktop app, which caused issues when I was gaming.
- I'm finding it hard to see the benefits but honestly by nature the benefits are NOT seen while the issues are. Not sure how to reconcile this, so maybe this should be 4 stars. But it IS frustrating when sites block me because I'm on VPN and there appears no way around that. Then I get dropped often and reconnected or connected to Canada and something like Pandora thinks I'm out of the country and won't play my music. I'm finding that I'm having to pause it more than seems worthwhile, but I go back to my original statement about not seeing the protection/benefits I'm getting.
開發者回應
張貼於 16 天前Hello, thank you for reaching out and detailing your concerns. Often, switching to a different server in the Surfshark app or extension can help resolve such website accessibility problems. We would like to look into the issue you mentioned with being periodically disconnected investigate what could be causing it. Please get in touch with us by joining live-chat on our website or at support@surfshark.com. - 評價 1 分，滿分 5 分來自 Brucington，22 天前Complete failure. The ONLY thing this had over the PC app was that the bypasser actually worked; but now even that isn't true. On top of that, Surfshark has apparently gone to shit overall in the last year or two, so I'm ending my subscription!
開發者回應
張貼於 22 天前Hey, sorry to hear about your experience with Surfshark. We understand how frustrating it can be when things aren't working as expected. Please reach out to our support team at support@surfshark.com or via live chat on our website, and they'll assist you in resolving these issues. - 評價 1 分，滿分 5 分來自 Firefox 使用者 13507781，25 天前
- 評價 1 分，滿分 5 分來自 iordaki iordaki，1 個月前Этот кусок фекалий после закрытия крышки ноутбука более не подключается. До сих пор танцы с бубнами решалось. Сегодня уже 2 часа ни черта не помогает.
開發者回應
張貼於 1 個月前Здравствуйте! Нам очень жаль, что у вас возникли проблемы с подключением после перехода компьютера в спящий режим. Рекомендуем обратиться в нашу службу поддержки по адресу support@surfshark.com или в онлайн-чат на нашем сайте. - 評價 1 分，滿分 5 分來自 Firefox 使用者 13982453，1 個月前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 18423221，1 個月前
- 評價 5 分，滿分 5 分來自 mitchleung，1 個月前
開發者回應
張貼於 2 個月前Здравствуйте, спасибо, что обратились к нам. Мы хотели бы выяснить, с какими проблемами вы столкнулись при работе с Surfshark, и выяснить, чем мы можем помочь. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com или присоединитесь к чату на нашем сайте.- 評價 4 分，滿分 5 分來自 Firefox 使用者 19422337，2 個月前So far it has been a huge upgrade on StarVPN both in performance and reliability. The only issue I have that I would take off only half a point if I could, is that on YouTube some channels can detect I'm using a VPN and the content is blocked. Which is half the reason to use a VPN in the first place. Otherwise its been solid as a rock. I blindly signed up for 2 years and I'm glad I did as the first 3 months have been great
開發者回應
張貼於 2 個月前Hi, we're glad to hear that you're enjoying Surfshark overall. As for streaming services, you should be able to use all websites and streaming services when using a VPN, provided you are not violating the terms of the particular website or streaming service. If you follow the service provider's or website's terms but still cannot reach them when using Surfshark, please get in touch with us at support@surfshark.com. - 評價 1 分，滿分 5 分來自 Firefox 使用者 12919809，2 個月前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 16957695，3 個月前love love this extension - provides flexibility for when i need to be connected to a different location than the rest of my pc when binge watching lol
also LOVE firefox! - 評價 4 分，滿分 5 分來自 Firefox 使用者 13547010，3 個月前Nothing bad to say about it. Mostly works well, sometimes it disconnects though and you need to reconnect.
開發者回應
張貼於 3 個月前Hi there, thank you for reaching out. We would like to take a closer look at what could be causing this connectivity problem on your device and what we can do to help resolve it. Please reach out to us at support@surfshark.com or by joining live-chat on our website. - 評價 4 分，滿分 5 分來自 Firefox 使用者 15404888，3 個月前