We are sorry to hear that you have a problem with our extension. No problem on our side, surely on your side, You can contact us so that we can look together 🙂

Since 06/28/22:
An external service has been added to download resolutions higher than 720p. Just wait a few more seconds before opening the menu (if it does not appear try again or the service does not work (we do not control it) )

The download of higher resolution will be present in the extension in the future but needs some development time