Hi Dan,

As outlined in the description, the Bright VPN extension for Firefox lets you control the Bright VPN desktop application directly from your browser. It does not provide any VPN or proxy functionality by itself.

• To use this extension, the Bright VPN desktop application needs to be installed
• The extension will assist you with its installation if it’s not already installed
• Do not install this extension if you do not want to install the Bright VPN desktop application

Thank you!

Hi,

We are sorry that you are facing this issue, please contact our support at help@brightdata.com.

Thank you!

Hi Andy,

Thank you for your thoughtful review! We're happy to hear that you find our VPN to be a great way to reclaim control over the data we share daily. It's worth noting that the company behind the VPN, Bright Data, is a reputable entity with a solid nine-year track record.

Indeed, each data snippet holds value, and your privacy is a priority. We're committed to providing a service that maintains high performance, ensuring no noticeable slowing or buffering of video, and unaffected uploading.

We appreciate your efforts in researching our company and the method that allows us to offer this service for free. Rest assured, everything is conducted above board. If you have any more questions or need further information, feel free to reach out. Thank you for choosing our VPN, and we look forward to continuing to meet your expectations!

Happy New Year!

Hi,

Please try installing BrightVPN prior to installing our browser extension.

Moreover, make sure the Mozilla account login you are using to install the extension is the same one you are using on the computer you are installing BrightVPN.

BrightVPN extension is essentially a remote control that allows you to turn ON your VPN from anywhere.

Thank you!

Thank you so much for your positive feedback! We're happy you're finding our app fast and easy to use. Our team worked hard to create a tool that delivers a seamless experience, and it's gratifying to know that it's meeting your expectations.

Feel free to reach out if you have any questions or suggestions as you continue using the app.

Thank you for your positive feedback! We're happy you had a great experience with our product.

Our team has worked diligently to provide an extensive list of locations to meet the diverse needs of our users. We aim to make your journey as seamless as possible by offering a wide range of options for you to choose from.

If you have any specific suggestions or anything else you'd like to see improved, please don't hesitate to let us know. Your valuable feedback helps us continue to enhance our services and cater to your needs better.

Hi,

We would like to clarify that a browser extension VPN and a standard VPN are two distinct applications with different functionalities.

The purpose of a browser extension VPN is solely to alter your IP address while you are browsing the internet.

On the other hand, a regular VPN, which requires installation on your PC, serves the purpose of hiding the IP address of any application installed on your computer that connects to the internet. This is precisely the purpose of our VPN.

Thus, we believe your review is unjust, as it appears to assess our app not based on how effectively it serves its intended purpose, but rather on how well it aligns with your personal needs.

The purpose of our browser extension is to act as a remote control, which allows you to turn BrightVPN ON and OFF while being away from your computer.

It is worth noting that approximately 95% of VPNs do offer a Windows version. However, at this moment, we do not yet have a browser version available.

Thank you for your review and your positive feedback about our VPN service!

We're happy that you find it simple, intuitive, and reliable with the "plug it in and forget it" convenience.

We strive to provide a seamless user experience, and it's great to know that our VPN has met your expectations.

If you have any further feedback, or suggestions, or need assistance with anything, please feel free to contact us. We're here to help.

Thank you for choosing our VPN, and we appreciate your support.

We appreciate your feedback and would like to clarify some points regarding its functionality.

The BrightVPN extension is designed to allow users to remotely turn the VPN ON/OFF on their computer, it does not substitute the need to install the VPN client software.

We understand that there may have been some confusion regarding the extension's purpose, but we encourage you to use and rate the extension based on its intended functionality.

Thank you!