Recenzie doplnku Surfshark VPN Extension
Surfshark VPN Extension Autor: Surfshark
275 recenzií
- Hodnotenie: 1 z 5autor: liroken646, pred 2 rokmiWhen i click in "create account" doesn't seem to have a free option so... #Trash.
Odpoveď od vývojára
uverejnené pred 2 rokmiHey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark. - Hodnotenie: 1 z 5autor: Dmitry Vladimirovich, pred 2 rokmiНе работает! Нет подключения ни к одной стране!
Подключиться повторно для сохранения защиты
Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.Odpoveď od vývojára
uverejnené pred 2 rokmiПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17700114, pred 2 rokmifake connection, not even the DNS servers can be connected when this add-on say it is connected.
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Hodnotenie: 1 z 5autor: CDzun, pred 2 rokmiCannot connect to any server what the point of this useless add-on?
Odpoveď od vývojára
uverejnené pred 2 rokmiHello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details! Odpoveď od vývojára
uverejnené pred 2 rokmiHey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 12141553, pred 2 rokmiJust stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.
Odpoveď od vývojára
uverejnené pred 2 rokmiHi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!
Could you contact us at support@surfshark.com or via live chat? - Hodnotenie: 1 z 5autor: bugazz, pred 2 rokmiNot working after latest firefox update. just cant connect to any of server
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly? - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17935028, pred 2 rokmiso far it is a complete ripe off, windows install does not work at all!
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you! - Hodnotenie: 1 z 5autor: ArtsyLinda, pred 2 rokmiIt is just not working at all now. Was super slow before.
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have! - Hodnotenie: 1 z 5autor: adasfasf, pred 2 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17910097, pred 2 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17125552, pred 2 rokmiAfter about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.Odpoveď od vývojára
uverejnené pred 2 rokmiHey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally! - Hodnotenie: 1 z 5autor: Iaroslav Stanko, pred 2 rokmiВзали дениги за два года, но перестало всё работать !!!
Odpoveď od vývojára
uverejnené pred 2 rokmiЗдравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам! - Hodnotenie: 1 z 5autor: RastaKen, pred 2 rokmithe "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
I think there is a bug in firefox extensionsOdpoveď od vývojára
uverejnené pred 2 rokmiHey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out! - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17870811, pred 2 rokmiit simply doesn't work, can't log in
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! Odpoveď od vývojára
uverejnené pred 2 rokmiHey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17862433, pred 2 rokmiIt cannot work in Firefox for log in.
Odpoveď od vývojára
uverejnené pred 2 rokmiThanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you! - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17863649, pred 2 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17857995, pred 2 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17859016, pred 2 rokmiDoes not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.
Odpoveď od vývojára
uverejnené pred 2 rokmiHello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via support@surfshark.com, they would be glad to look into this issue. - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17858331, pred 2 rokmiextension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to support@surfshark.com, and explain the issue in more detail. - Hodnotenie: 1 z 5autor: zilti, pred 2 rokmiIt is impossible to log in. That aside, the addon just sucks compared to just using the wireguard config files from Surfshark (that they hide quite well).
Odpoveď od vývojára
uverejnené pred 2 rokmiThanks for the feedback! We would love to take a look at these issues you experienced. Please reach out to support@surfshark.com, where our customer support team will definitely help you out with this. Odpoveď od vývojára
uverejnené pred 2 rokmiHello there, thanks for the honest feedback. Could you drop a letter to our Customer support team at support@surfshakr.com ,as I am sure they would fix the issue?- Hodnotenie: 1 z 5autor: MsMeggo, pred 2 rokmiIts just a garbage VPN. I spend more time touble shooting its connection than actually doing what I want a VPN for.
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15436777, pred 2 rokmiI cannot wait for my surfshark subscription to end. This "service" has been the worst.
Odpoveď od vývojára
uverejnené pred 2 rokmiHello. Let us apologize for the issues you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you!