Recenzie doplnku Surfshark VPN Extension
Surfshark VPN Extension Autor: Surfshark
285 recenzií
- Hodnotenie: 1 z 5autor: LTCTL, pred 3 rokmi
Odpoveď od vývojára
uverejnené pred 3 rokmiHello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!Odpoveď od vývojára
uverejnené pred 3 rokmiHey there! While we are a not free service, our subscriptions are quite affordable! We also offer a 30-day money-back guarantee in case the VPN does not work for you. 🤗- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17578299, pred 3 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 16928150, pred 3 rokmiIn the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore
Odpoveď od vývojára
uverejnené pred 3 rokmiHello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via support@surfshark.com! - Hodnotenie: 1 z 5autor: Payam, pred 3 rokmi
Odpoveď od vývojára
uverejnené pred 3 rokmiHey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at support@surfshark.com!- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 16365290, pred 3 rokmiAfter installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
I have uninstalled the extension and rely on my paid desktop Surfshark subscription.Odpoveď od vývojára
uverejnené pred 3 rokmiHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17515672, pred 3 rokmiDoes not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.
Odpoveď od vývojára
uverejnené pred 3 rokmiHey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help! - Hodnotenie: 1 z 5autor: Phil, pred 3 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17507007, pred 3 rokmi
- Hodnotenie: 1 z 5autor: Panmilios, pred 3 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15994457, pred 3 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17496764, pred 3 rokmi
- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17483102, pred 3 rokmi
Odpoveď od vývojára
uverejnené pred 3 rokmiHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to our Customer Success team via Live chat support or at support@surfshark.com? Our team will gladly help you out!Odpoveď od vývojára
uverejnené pred 3 rokmiHi there! Thank you for your feedback! Our trial works in the sense that you purchase a subscription first, but can apply for a refund 30 days within the purchase date.- Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 17416291, pred 3 rokmirequires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
Odpoveď od vývojára
uverejnené pred 3 rokmiHello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 13050918, pred 3 rokmiConstantly disconnects.. and when connected the speed is pathetic.
Odpoveď od vývojára
uverejnené pred 3 rokmiHello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - Hodnotenie: 1 z 5autor: Používateľ Firefoxu - 15275827, pred 3 rokmi
- Hodnotenie: 1 z 5autor: Rosalind H, pred 3 rokmi
Odpoveď od vývojára
uverejnené pred 3 rokmiHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!Odpoveď od vývojára
uverejnené pred 3 rokmiHello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈- Hodnotenie: 1 z 5autor: Alone, pred 3 rokmiЗаплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.
Odpoveď od vývojára
uverejnené pred 3 rokmiПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈 - Hodnotenie: 1 z 5autor: kuni, pred 3 rokmiIn my experience, it's a great VPN. However, it leaks my DNS and completely breaks webRTC support. (i.e. for google meet, discord), also it has a "proxy connection error" all the time.
Odpoveď od vývojára
uverejnené pred 3 rokmiHey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks!