https://www.meshams.com/legal/privacy-policy

Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Account information (name, email, phone number)
Device information (serial numbers, device types, usage data)
Payment information (processed securely through third-party providers)
Communication data (support requests, feedback)
Usage analytics (air quality data, device performance metrics)
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

Provide and maintain our air purification services
Process orders and payments
Send important updates about your devices
Provide customer support
Improve product performance and develop new features
Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with:

Service providers who assist in our operations (payment processors, cloud storage)
Legal authorities when required by law
Business partners for joint services (with your explicit consent)
In case of business transfer or merger
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL encryption for data transmission
Secure cloud storage with access controls
Regular security audits and updates
Employee training on data protection
Incident response procedures
Your Rights
You have the right to:

Access your personal data
Correct inaccurate information
Delete your account and data
Export your data
Opt-out of marketing communications
Withdraw consent for data processing
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Device data is retained for 2 years after device deactivation.

Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@meshams.com