Отзывы на NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox от NordVPN
Отзывы Пользователь Firefox 14336689
Оценено на 4 из 5
от Пользователь Firefox 14336689, 3 года назадI use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Ответ разработчика
размещено 3 года назадHello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M.
2 558 отзывов
- Оценено на 5 из 5от s0t, день назад
- Оценено на 5 из 5от Doug S, день назад
- Оценено на 5 из 5от Cabeça Branca, 2 дня назадAdded this to Firefox running on Linux Cinnamon Mint 22, mainly as it's a bit fiddly with no GUI as a standalone. Been running Nord for a long time on everything else, Windows, Firesticks etc. Early days, but so far the extension works as expected with no problems
Ответ разработчика
размещено 2 дня назадThank you for taking the time to share your positive experience. We're happy to hear to have met your expectations! -G.M. - Оценено на 5 из 5от Пользователь Firefox 13948809, 2 дня назад
- Оценено на 5 из 5от Пользователь Firefox 17949533, 4 дня назадGood experience with Nord. The current version just gives me the flexibility to use VPN only on Mozilla, while my PC isn’t affected. Thanks.
Ответ разработчика
размещено 4 дня назадHello. Thank you for choosing us and taking the time to share your experience! We're grateful for your feedback. -Neo - Оценено на 1 из 5от Пользователь Firefox 18983679, 9 дней назад
- Оценено на 1 из 5от Пользователь Firefox 18982295, 10 дней назад
- Оценено на 5 из 5от Пользователь Firefox 18947510, 10 дней назад
- Оценено на 5 из 5от Пользователь Firefox 16234255, 10 дней назад
Ответ разработчика
размещено 13 дней назадBonjour ! Notre service VPN est effectivement payant, toutefois, nous offrons une garantie de remboursement de 30 jours pour tous les forfaits achetés via nordvpn.com/pricing/. Vous êtes le bienvenu pour tester nos services et, le cas échéant, n'hésitez pas à nous contacter sur support.nordvpn.com. -G.M.- Оценено на 5 из 5от JDavis55, 14 дней назад
- Оценено на 1 из 5от Miguel Machado, 15 дней назад
- Оценено на 1 из 5от addy283, 18 дней назадscam, requires a paid subscription, tricks people into loging in or creating an account, before informing them it's not a free service, The statement "some functions may require payment" is so vague...
Ответ разработчика
размещено 17 дней назадHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I - Оценено на 5 из 5от hokus, 21 день назадDie Verbindung ist stabil und schnell, sodass man problemlos auf Inhalte aus verschiedenen Ländern zugreifen kann, ohne die Internetgeschwindigkeit zu beeinträchtigen. Zudem bietet NordVPN starke Sicherheitsfunktionen und spart mir ein extra Viren Programm
Ответ разработчика
размещено 21 день назадHallo. Wir freuen uns sehr über Ihre freundliche Bewertung! -L.L. - Оценено на 5 из 5от Пользователь Firefox 16380517, 22 дня назад
- Оценено на 3 из 5от Пользователь Firefox 18894959, 22 дня назад
- Оценено на 5 из 5от Duck Tester, 23 дня назад
- Оценено на 5 из 5от Пользователь Firefox 16428779, 24 дня назад
- Оценено на 5 из 5от LGH312, 24 дня назад
- Оценено на 5 из 5от Пользователь Firefox 18300552, 25 дней назад
Ответ разработчика
размещено 25 дней назадЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I- Оценено на 5 из 5от Пользователь Firefox 15042484, 25 дней назад
- Оценено на 5 из 5от MrMoonshine, месяц назадWhilst not perfect, Nord (and by extension this extension) have been gradually improving over the years. Very recommended.
Ответ разработчика
размещено месяц назадWe appreciate your positive feedback and are delighted to know you were satisfied with our service. -D.I - Оценено на 2 из 5от Пользователь Firefox 18949247, месяц назадI've been using this plugin for 3 years, now less and less. It works perfectly in 30%, 70%completely useless. I have to turn it off many times because it is so slow that the content does not load.
Ответ разработчика
размещено месяц назадHello. We sincerely apologize for any inconvenience. As a first step, we recommend reinstalling the browser extension. If the issue continues, please don’t hesitate to contact our support team at support@nordvpn.com, they will be happy to assist you further. -E.G. Ответ разработчика
размещено месяц назад您好,很高兴我们的服务符合您的期望!如果您遇到任何问题,请随时联系我们的支持团队:support@nordvpn.com,我们将竭诚为您服务。-E.G.