Recenzje dodatku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox Autor: NordVPN
545 recenzji
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Data: 2 lata temuHello. It would be great if you could specify the exact issue you experienced with the extension. We’ll be glad to help you out. -Neo- Ocena: 1/5Autor: SpiderBat, 2 lata temuAfter a recent update this extension now forces a cookie into the browser. If you delete this cookie the extension puts it back after browser restart. This will happen even if you're logged out of the Nord VPN extension. I emailed customer support their advice was to disable the extension if I didn't want the cookie. The cookie is called _cf_bm , it's a cloudflare cookie they say is for "bot management". We tested other VPN extensions and none of them did this. I wrote this review last week but my review seems to have been deleted. I'm not sure why Nord VPN have started to do this but a VPN extension should not be forcing a cookie in your browser.
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Data: 2 lata temuHello. Have you disabled DNS over HTTPS option in Firefox settings? Could you please update your review with the Ticket ID you’ve received from our customer support for us to check how your inquiry was handled on our end and provide you with further assistance on the matter. Thank you! -G.M. - Ocena: 1/5Autor: Coco, 2 lata temuwebsites loading extremely slow with the firefox addon enabled, even with the fastest server (quick connect). there is no point to use this addon, if i dont get the same speed like in the desktop app. with the desktop app, everything loading normal. please add split tunneling for websites in the desktop app too!!!
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Data: 2 lata temuHello! You may try reinstalling our proxy extension. If it doesn't help, feel free to contact us at support.nordvpn.com and we'll check on the situation in more detail anytime. -L.L. - Ocena: 1/5Autor: Cthom44, 2 lata temu
- Ocena: 1/5Autor: Firefox user 17437996, 2 lata temu
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Data: 2 lata temuHello, we're very sorry to hear about your experience with our service. Could you please give us more details to help us understand what’s going on? -G.M.- Ocena: 1/5Autor: zur_13, 2 lata temuDoes not work in Ukraine after June 8. Can't connect to any server. Reinstalling extension does not solve the problem. Help chat bot does not know about Firefox extension and suggests help about desktop app instead.
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Data: 2 lata temuHello. Apologies for the unpleasant experience you had. Please note that you may ask our chat-bot to connect you to a live agent. We strongly advise you to contact our customer support team again and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -N.L. - Ocena: 1/5Autor: zombikiller, 2 lata temu
- Ocena: 1/5Autor: Firefox user 16763858, 2 lata temucan't even use it before purchasing. can't recommend, this is a shit tier addon.
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Data: 2 lata temuHello. Please note that infrastructure upkeep costs and in most cases, free VPN services resort to selling your online browsing preferences and data. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. Also, we do offer a 30-day money-back guarantee to test our service risk-free. -G.M. Odpowiedź autora
Data: 2 lata temuЗдравствуйте. Если у вас возникла проблема с услугой VPN, сразу же обращайтесь к нашей команде службы клиентской поддержки. Мы круглосуточно готовы помочь вам по адресу support.nordvpn.com. -N.L.- Ocena: 1/5Autor: Firef0x, 2 lata temu
- Ocena: 1/5Autor: Redux, 2 lata temuThis extension is dead.
No matter how many times I try to reinstall it, it still connects with the raw IP. It is completely useless.
And why was this extension last updated 3 years ago???
> Last updated :3 years ago (Mar 13, 2019)Odpowiedź autora
Data: 2 lata temuHello and thank you for the feedback. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo Odpowiedź autora
Data: 2 lata temuHello. Please try reinstalling our proxy extension. If it does not help, contact us at support.nordvpn.com and we'll help you out in more detail. -L.L.- Ocena: 1/5Autor: user, 2 lata temu
- Ocena: 1/5Autor: Firefox user 17375793, 2 lata temuwhy i can't log in ??? i insert right user and password but with this new version i gave everytime error it's impossibile worked as well before it
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Data: 2 lata temuHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -N.L. - Ocena: 1/5Autor: Firefox user 13501617, 2 lata temuLogin does not work when Multi-factor authentication (MFA) is enabled.
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Data: 2 lata temuHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -A.Z - Ocena: 1/5Autor: Firefox user 17373312, 2 lata temuDoes nothing!
brand new install and DL of MACOS/ Firefox and NordVPN.
I am authenticated, and have visited no sites so my cookies and cache would be of no issue here. BRAND NEW INSTALL
What is my IP - returns my IP address. not a Nord IP. pointless
STOP ASKING PEOPLE TO RE-INSTALL THE APP TO GET IT WORKING AGAIN THIS IS A BS RESPONSE TO CUSTOMERS WHO HAVE PAID FOR YOUR APP.
SORT IT OUT!
YOU GUYS NEED TO FIX THE ISSUES!Odpowiedź autora
Data: 2 lata temuHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com so we could take a better look at what could be causing the issue. Thank you! -Neo Odpowiedź autora
Data: 2 lata temuHello. Is there any type of anti virus software running in the background of your device? If so, could you try disabling it for testing purposes? If that is not the case, please contact our customer support team at support.nordvpn.com so that they can take a closer look at your case and help you solve it faster. -A.Z- Ocena: 1/5Autor: Firefox user 13718701, 2 lata temuNever EVER worked with Firefox extension, when the desktop app works nearly always geolocked, totally poor and shabby, I will let my subscription expire.
Reconfigured, installed reinstalled, just a waste of money and my time.Odpowiedź autora
Data: 2 lata temuHello. We're sorry to hear about your experience with our proxy extension. You're more than welcome to contact us at support.nordvpn.com and we'll check on some possible solutions for the issue you're having any time. -L.L. - Ocena: 1/5Autor: Colin Ingus, 2 lata temuAfter battling with software that just doesn't want to work. Wasting time writing to "support", who gives the impression they don't actually bother to read my messages. Suffering just a perpetual slew of aggravation from what appears to be a shoddy tin pot gang of botchers. I managed to find a simple, quick and painless way to fix all the problems from this sorry nord debacle.
1) Request refund.
2) Uninstall.
3) Go with Express VPN.
Simple.
If any "support" writes here offering me to contact them in any way so you may attempt to troubleshoot. I have a tip for you: Don't bother wasting your time as my time has already been wasted more than enough already.
As you may or may not time the time to notice, as stated above I have already fixed all my nord problems. - Ocena: 1/5Autor: Firefox user 6170113, 2 lata temuthe add-on works 90% of the time 50% of the time. If I hadn't gotten a very good deal I would ask for a refund, it's slow and not reliable.
It gets harder to use.
Edit: I already tried all the normal trouble shooting things and I've come to the conclusion that the issue is with the add-on itself and the unwillingness of Nord to let people change servers.Odpowiedź autora
Data: 2 lata temuHello. We're sorry to hear about the issue! Please try removing the extension and reinstalling it. If the issue persists after that, feel free to contact us directly at support.nordvpn.com. We're ready to help you out 24/7. -G.M. - Ocena: 1/5Autor: Firefox user 14072844, 2 lata temufor the countries that have even blocked nordvpn.com website, this addon will not login in the first step. so in the next update, please change the login website to something like sedrkdfxxgjsied.com (like nordvpn desktop app); so that it bypasses the censorship from governments
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Data: 2 lata temuHello. Thank you for your feedback about our extension! When connecting from countries with internet restrictions we recommend using our application instead. If you'd need any assistance feel free to contact our customer support. We would be happy to help! Our team is online 24/7 at support.nord-help.com. -G.M. - Ocena: 1/5Autor: Firefox user 13401115, 2 lata temu
- Ocena: 1/5Autor: Firefox user 15261036, 2 lata temuAs much as I like NordVPN and use their products in many situations, I find this add-on completely useless. When it's on, it becomes impossible to access my home network and a lot of my work and play involves the local network. It offers split tunnelling but again, not with the local network.
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Data: 2 lata temuHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions or requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. -Neo