Recenzje dodatku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox Autor: NordVPN
101 recenzji
- Ocena: 2/5Autor: noelmage, 3 lata temuI'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
Nord, please add this as a feature. It's absolutely excellent in the app.Odpowiedź autora
Data: 3 lata temuHello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S. Odpowiedź autora
Data: 3 lata temuHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L.- Ocena: 2/5Autor: Just another FF user, 3 lata temuThe extension requires login every time FF updates, can't use saved passwords, as well as having infinite spin issues if you disconnect from the VPN on one session and tries to reconnect on the next session. Pretty poor User Experience tbh.
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Data: 3 lata temuHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -L.L. - Ocena: 2/5Autor: Torgood, 3 lata temudepuis des semaines l'extension ne fonctionne pas je ne me réabonnerais plus trop de bugs depuis un moment
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Data: 3 lata temuBonjour. Si vous rencontrez des problèmes avec notre extension, veuillez essayer de la réinstaller et vérifier si le problème persiste. Si c'est le cas, n'hésitez pas à contacter notre équipe de support client à l'adresse support.nordvpn.com. Notre équipe se fera un plaisir de vous aider. -A.S. - Ocena: 2/5Autor: Firefox user 16924702, 3 lata temu
- Ocena: 2/5Autor: georg2310, 3 lata temuNeed to reinstall this frequently to be able to use it on ubuntu 20.04
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Data: 3 lata temuHello. We're sorry to hear about your experience. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -A.S. - Ocena: 2/5Autor: DashiePlotism, 3 lata temuIts fine when it works, but it really enjoys logging you out. Recently it wouldn't let me log back in so I tried re-installing the add on but now its icon doesn't appear in the extensions bar (not even the drop down menu for overflowing extensions) so I can't log in or anything.
It does however appear in the add-on manager but you can't actually use the extension from there.
I would just use the full PC app, but it had a habbit of giving me BSODs when in use, especially when playing glames, even if I had them blacklisted from using the VPN.Odpowiedź autora
Data: 3 lata temuHello! Could you tell us if you tried contacting our customer support team at support.nordvpn.com? If so, could you please update your review with the ticket ID you received so we can check on the situation in more detail? -L.L. - Ocena: 2/5Autor: Firefox user 16908182, 3 lata temuIt stucks very often last weeks. Not possible to change the server or even log out. Only reinstallation helps. And connection also poor at that time.
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Data: 3 lata temuHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Ocena: 2/5Autor: Firefox user 16908750, 3 lata temu
- Ocena: 2/5Autor: lin356, 3 lata temuEach time I load Firefox, I'm forced to login again to NordVPN with this add-on.
Each time, I type my username and password, and then the balloon tip appears that I have Logged In Successfully.
However, the login is never remembered. When Firefox is loaded, the add-on shows that I'm still connected to my usual VPN server. It then prompts me to login again.
Only after completely removing this add-on, and then reinstalling it, has my Nord login stayed active. I don't want to continue to resort this uninstall/reinstall process.
I do not have any other Nord app installed, and am using the latest Firefox and Nord add-on versions.Odpowiedź autora
Data: 3 lata temuHello! Please try reinstalling our proxy extension and check if the issue persists. If it does, feel free to contact us at support.nordvpn.com and we'll check on the issue in more detail. -L.L. - Ocena: 2/5Autor: Firefox user 15679355, 3 lata temuThis extension for Firefox is pretty useless. Since a few days ago I can't log-on. I've seen others have been having the same prob.
If it's not broke, don't fix it. The extension was working fine before the update. I removed and added it again two days in a row...still can't log-on. I've cleared the cache, restarted Firefox, etc...all kinds of troubleshooting doesn't help.
It's the extension.
*meh!*Odpowiedź autora
Data: 3 lata temuHello! We're sorry to hear about the trouble. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue's resolve. Our team is online 24/7 at support.nordvpn.com. -A.S. - Ocena: 2/5Autor: Shawn Mahaney, 3 lata temuWorks great, if you don't mind having to uninstall and refresh everything every few days. Fast-ish, most of the time, when it stays up.
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Edit: In response to developer response - I am reinstalling the app as instructed by NordVPN support.Odpowiedź autora
Data: 3 lata temuHello. Sorry to hear about the issue! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Ocena: 2/5Autor: Neon Knight, 3 lata temuI am paid user, but from time to time it logged me out and wiped out my data like bypass list.
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Data: 3 lata temuHello. We're sorry to hear about this issue! Please try to fully reinstal the extension and to log in again. In case the matter persists, please make sure to contact our customer support team at support.nordvpn.com for them to check on the issue. -G.M. - Ocena: 2/5Autor: Firefox user 16709199, 3 lata temuNord VPN do a great job for great value, usually, but this extension won't log me in to my account.
Odpowiedź autora
Data: 3 lata temuHello. Please try reinstalling the extension and try logging in again. In case you are still unable to login to your account, it would be best to contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S. - Ocena: 2/5Autor: lolo, 3 lata temuthe plugin is bugged, often displays a turning wheel without ending instead of the button to activate the VPN or to login. the only work-around is today to uninstall-reinstall the plugin: very very annoying...
Requires also to login way too often. it needs a lot of improvement to be usable.Odpowiedź autora
Data: 3 lata temuHello. Perhaps you have any other extensions that could be interfering? If not, please try contacting our customer support team at support.nordvpn.com and we'll check on the issue in more detail. -L.L. - Ocena: 2/5Autor: Kellerkind, 3 lata temuPro- es funktioniert manchmal ohne Probleme...
Im ernst es gibt (Erfahrung von Freunden) bessere und günstigere VPN Lösungen (die einen noch dazu nicht zwingen über 3 Jahre bei ihnen zu bleiben).
Ich würde es nicht nochmal kaufen.Odpowiedź autora
Data: 3 lata temuHallo. Es tut uns leid, von Ihren Erfahrungen mit unserem VPN-Service zu hören. Es wäre großartig, wenn Sie das genaue Problem angeben könnten, das Sie erlebt haben. Wir helfen Ihnen gerne weiter. -G.M. - Ocena: 2/5Autor: Brian Griffiths, 3 lata temuWhy can the extension not stay logged as it does on my iphone? A real pain to login every time, especially with the new login window and recaptcha. Can barely tell the difference between the cars, trains, boats & planes!
Performance also very variable, often stops or slows right down after a few minutes.
Still nearly 2 years subscriptio left, but thinking of changingOdpowiedź autora
Data: 3 lata temuHello. We are sorry to hear about your experience. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -A.S. - Ocena: 2/5Autor: USER-EXPERIENCEONLY, 3 lata temuI have not actually used this, but my experience with this company is they give NOTHING for free. Their free trials are bogus, waste of time trying to get one. From memory the last time I looked at it, they were just trying to get you to pay by making you think it's free when it's not. I hate dishonest developers who pretend to offer something they do not.
Odpowiedź autora
Data: 3 lata temuHello. We currently offer a 7-day free trial for new customers, who purchase the subscription through Google Play Store. Additionally, we do offer a 30-day money-back guarantee for all initial purchases. If you have any other questions, feel free to contact us at support.nordvpn.com. -A.S. - Ocena: 2/5Autor: KernelPanic, 3 lata temuI like NordVPN as a service but this addon is pretty buggy. Often times it leaves the connection enabled but signs out your user in the extension leaving you in a limbo state that does not necessarily allow you to sign out especially if the VPN server is having issues. I've had to uninstall this extension and re-install multiple times as a workaround. There has to be a way to "force disconnect" on the VPN when you're not signed in and you guys really need to make the random sign-outs not happen anymore because this is ridiculous.
Odpowiedź autora
Data: 3 lata temuHello. We're sorry to hear about this issue. Please make sure to check if you don't have any other extensions installed that might interfere with the NordVPN extension or if the issue persists please fully re-install your browser. In case it does regardless, please contact our support team at support.nord-help.net for assistance. - A.V. - Ocena: 2/5Autor: Firefox user 16508307, 4 lata temu
- Ocena: 2/5Autor: Janeen, 4 lata temu
- Ocena: 2/5Autor: Firefox user 13113864, 4 lata temuit works but it is slow. it is best just turn on VPN with NordVPN for Windows 10. It is WAY faster. NordVPN connection through Firefox add-on for whatever reason is really slow.
Odpowiedź autora
Data: 4 lata temuHello. We are sorry to hear about the issues you are facing. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. Also, try connecting to the country geographically closer to you. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M. - Ocena: 2/5Autor: charlieeJ, 4 lata temuThis is great when it works, it's supposedly the best VPN, but it really slows my internet when switched on half the time, and when using the app it will disconnect after about 10 minutes. Watching a movie on Netflix with the app is impossible. It's not a free VPN so we expect better! It would nice to not have connectivity issues and to not affect browsing speed.
Odpowiedź autora
Data: 4 lata temuHello. Thank you for your review. In case you are experiencing a slower connection while using the browser extension, please try disconnecting and connecting again, so it would reconnect you to a different server. In case you are experiencing issues while using our application, try switching the VPN protocol in the application settings menu. If that does not help, please contact our customer support team at support.nordvpn.com. -A.S. - Ocena: 2/5Autor: Justsomeperson420, 4 lata temuThe proxy moz-proxy://us8107.nordvpn.com:89 is requesting a username and password. The site says: “NordVPN”
Have this prompt all the time and once I enter info it just cuts out my internet. Not only that but I have to constantly log in to my VPN service all the time for no reason and it won't save my password. Pain in the butt for a service I bought 3 years of.Odpowiedź autora
Data: 4 lata temuHello. Please try reinstalling our extension. If the issue persists, do not hesitate to contact our support team at support.nordvpn.com. - M.M. - Ocena: 2/5Autor: Firefox user 16282664, 4 lata temu