Beoordelingen voor NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox door NordVPN
Antwoord van NordVPN
Antwoord van ontwikkelaar
3 jaar geleden geplaatstHello. Our team is currently working on the issue's resolve. Apologies for any inconveniences. Please contact our customer support for assistance regarding the matter. We would be happy to help you out and troubleshoot it together! Our team is online 24/7 at support.nordvpn.com. -G.M.
2.350 beoordelingen
- Waardering: 2 van 5door Kapten-N, 2 uur geledenThe developers keep saying that they are working on a fix for the latest update. Stop saying that! Just revert the update! All of it! You can work on a fix on your development branches, but revert the released update immediately! You're not working on a fix "as fast as possible" if you aren't reverting the update that broke this add-on.
- Waardering: 1 van 5door DownTheDrain, 8 uur geledenTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Antwoord van ontwikkelaar
6 uur geleden geplaatstHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Waardering: 3 van 5door IkDNA, 20 uur geledenSeems to have a problem with the kill switch function. When you lose internet connection kill switch blocks the app itself to reconnect. If I turn that option off and connect manually, it works
Antwoord van ontwikkelaar
6 uur geleden geplaatstHello. Please contact us at support.nordvpn.com, and we'll check on the situation in more detail anytime! -L.L. - Waardering: 1 van 5door TonyRambo, één dag geledenLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Antwoord van ontwikkelaar
één dag geleden geplaatstHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Waardering: 1 van 5door Aurora, één dag geledenHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Antwoord van ontwikkelaar
één dag geleden geplaatstCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Waardering: 1 van 5door amanda blur, één dag geleden
- Waardering: 1 van 5door Flok, 2 dagen geledenUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Waardering: 1 van 5door moscosov, 2 dagen geledenla extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Antwoord van ontwikkelaar
2 dagen geleden geplaatstHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Waardering: 5 van 5door Stoyan, 3 dagen geleden
- Waardering: 1 van 5door Smonolith, 3 dagen geledensame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Antwoord van ontwikkelaar
2 dagen geleden geplaatstHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Waardering: 1 van 5door Larkku, 3 dagen geleden
- Waardering: 1 van 5door Evilmonkee, 4 dagen geledenShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Antwoord van ontwikkelaar
2 dagen geleden geplaatstHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Waardering: 1 van 5door manfredkitzbichler, 4 dagen geledenSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Antwoord van ontwikkelaar
3 dagen geleden geplaatstHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Waardering: 1 van 5door Firefox-gebruiker 18372872, 5 dagen geledenLast updated is a huge mess and still no update. It's a shame for a service about security...
Antwoord van ontwikkelaar
3 dagen geleden geplaatstHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Waardering: 3 van 5door Vynax, 7 dagen geledenIf your Firefox crash after NordVPN's April 2024 update, use the Task Manager to shutdown Firefox completely.
Then press shift when you restart Firefox, you should be able to use Firefox without any extension enabled ( safe mode ).
Disable NordVPN extension and restart Firefox, you should be able to use Firefox normaly for now.Antwoord van ontwikkelaar
6 dagen geleden geplaatstHello. Thank you for the feedback and a workaround. We're sorry for this inconvenience, our extension should be fixed soon. -L.L. - Waardering: 5 van 5door Firefox-gebruiker 18369358, 7 dagen geleden
- Waardering: 1 van 5door Firefox-gebruiker 12671498, 8 dagen geledenRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Antwoord van ontwikkelaar
8 dagen geleden geplaatstHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Waardering: 1 van 5door Mampfilein, 8 dagen geledenSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Antwoord van ontwikkelaar
8 dagen geleden geplaatstHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L. - Waardering: 1 van 5door Firefox-gebruiker 15309897, 8 dagen geledenI have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.
I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.
I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.Antwoord van ontwikkelaar
8 dagen geleden geplaatstHello. Sorry for this inconvenience. Our team is fully aware of the situation and we will release a fix as soon as possible. -L.L. - Waardering: 4 van 5door Neo Sir Nova, 9 dagen geleden
- Waardering: 1 van 5door aminomancer, 9 dagen geledenThe latest update (Apr 4, 2024) causes Firefox to instantly crash, and seems like it may be compromised. This addon now takes it upon itself to load all my discarded tabs. With many discarded tabs, that equals a crash. Given that it can access your data for all websites, this behavior is very suspicious.
If you use session restore and have many tabs, then when you launch Firefox, you'll have many tabs discarded in the background, which won't load until you click on them.
That's how it's supposed to work, but this addon forcibly loads them as soon as it runs. I have no idea why. It's trying to open a document called fingerprint.html (could you possibly be more sketchy?), but for some reason it ends up loading all my tabs. Considering that NordVPN was notoriously hacked recently, I would certainly not install this addon.
This is especially serious because most users in this situation will not know how to recover their profile. The addon causes this crash as soon as it starts, which is at app startup. So as soon as you launch Firefox, it crashes. There's no opportunity to use the Firefox UI to close some of your tabs or delete the addon. And most users won't even know how to figure out that it's this particular addon causing the problem.
The way to fix this is to find your profile (google that), go to the extensions folder, and delete the xpi file whose name starts with "nord". Then when you start Firefox there should be no problem (assuming a malicious actor hasn't taken control of this addon and is using this behavior to collect data on all your open tabs).Antwoord van ontwikkelaar
8 dagen geleden geplaatstHello. We are aware of the issue, and our team is pushing a hotfix. Sorry for any inconvenience until it is resolved. -L.L. - Waardering: 5 van 5door nean, 9 dagen geleden
- Waardering: 1 van 5door GG, 12 dagen geleden
- Waardering: 3 van 5door Keith, 12 dagen geleden
- Waardering: 4 van 5door Firefox-gebruiker 9778398, 14 dagen geleden