Antwoord van ontwikkelaar5 maanden geleden geplaatst
Hello. We do appreciate your feedback and will definitely forward it for further consideration! As for the issue that you are facing, it is possible that the extension interferes with another extension on your browser. Please contact our customer support team at support.nordvpn.com for them to check what could be causing the issue and help you solve it faster. Our team is available 24/7! -G.M.
- door Ninj, 12 dagen geledenWaardering: 1 van 5I cannot see the point in providing an extension for a browser but not trying to make it work.
In my family, we like firefox, and we like NordVPN (6 people). The extension has mostly never worked for everyone. It's just not working guys, you must disable your extension, remove it from the store, and restart the coding from scratch, honestly. The credentials not remembered, the list not appearing, the settings not saved, the server change not applied, firefox unable to reach the internet... could it be worst for a VPN?
@NordVPN we pay for it.
Antwoord van ontwikkelaar10 dagen geleden geplaatstHello. We're sorry to hear about your experience with our browser extension. Please contact our customer support team for them to take a closer look at the issues you're currently experiencing and help you solve them in no time! Our team is ready to help you 24/7 via chat at support.nordvpn.com or via Twitter @NordVPN. -A.S.
- door dk23, 16 dagen geledenWaardering: 1 van 5I have to sign-in everytime I start the Browser, but even if I do, it doesn't work!
I get the message that I was logged in successfully, but I cant choose a server!
If I click on the Firefox Extension, I can just see the "Log-In" Button again.
It just works after I reinstall the extension. But I don't want to reinstall it everytime I start my Browser.
Antwoord van ontwikkelaar16 dagen geleden geplaatstHello. We are sorry to hear about your experience with our service. We suggest contacting our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M.
- door Firefox-gebruiker 16830844, 21 dagen geledenWaardering: 1 van 5I have been using NordVPN for almost three years now. While the desktop client has worked fine, the browser extension is consistently broken and buggy. Every update breaks the extension, requiring that you reinstall and enter your login information. In this last update, I was getting a 404 error every time I entered my login info, making it impossible to login even after reinstalling. Fix your broken extension Nord.
Antwoord van ontwikkelaar20 dagen geleden geplaatstHello. We're sorry to hear about your experience. Please contact our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M.
- door cb, 21 dagen geledenWaardering: 1 van 5NordVPN is gradually becoming completely useless. They removed the ability to have a simple proxy on Firefox and forced users to get the Firefox extension. This would be fine except the Firefox extension does not work at all. Absolute garbage. I don't know how developers haven't fixed the issues with this extension. Whenever you contact NordVPNs support, they tell you to use Chrome or just use the Desktop app. How about fix your garbage extension or make it possible to just use a proxy again.
- door Firefox-gebruiker 17120625, 22 dagen geledenWaardering: 1 van 5Worst VPN! complete crap!!!!!!!!!!!
Antwoord van ontwikkelaar22 dagen geleden geplaatstHello. Could you please specify your review a little bit for us to better understand the situation that you are currently experiencing? We would be glad to help if you're experiencing any issues while using our service. -A.S.
- door irajacobs, één maand geledenWaardering: 2 van 50 functionality without payments.
Antwoord van ontwikkelaaréén maand geleden geplaatstHello. Our service is paid. However, we do provide a 30-day money-back guarantee so that everyone has an opportunity to try our service without any risks. You can check the subscription options on our website nordvpn.com/pricing/. If anything, feel free to contact us at support.nordvpn.com. -A.S.
- door Styris, één maand geledenWaardering: 1 van 5Nord vpn is good, but for firefox add-on, it has a big problem. It doesn't work if you don't allow the extension to work in private windows as well.
It should be user's choice whether to allow an extension to work in private window or not. You should not enforce such terrible rules, which in turn, is disrespectful to user. Other vpns don't enforce such rule.
Antwoord van ontwikkelaaréén maand geleden geplaatstHello and thank you for your review. As we strive to provide a stable and secure protection while browsing, due to some browser limitations the permission is required for the extension to function properly. Apologies if it has caused any inconvenience, nonetheless, our team is constantly working on improving our extension. If you have any other questions or concerns, feel free to contact us at support.nordvpn.com at any time! -A.S.
- door Soar, 2 maanden geledenWaardering: 1 van 5Despite a lot of issues with this extension, for example with exclusion lists, it's not free and costs some money!
With Mozilla Multi-Account Containers enabled this addon can't handle a "Bypass list".Hello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S.
- door allenella, 2 maanden geledenWaardering: 1 van 5Ticket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.Hello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S.
- door Firefox-gebruiker 16796146, 2 maanden geledenWaardering: 2 van 5Nord Vpn is GREAT.... Yet, the extension on firefox keeps loading as it needs to connect to the service so I can log in.... It never loads it just continually spins the wheel waiting to connect.
I have tried disabling it, re-enabling it still does not work..Hello. We're sorry to hear about the trouble. We recommend contacting our support team via live chat at support.nordvpn.com for them to check the issue. - M.M.