Antwoord van ontwikkelaaréén maand geleden geplaatst
Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo
- door Noone, 2 dagen geledenWaardering: 1 van 5A log in is required.
Antwoord van ontwikkelaar2 dagen geleden geplaatstHello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.
- door Firefox-gebruiker 16958380, 3 dagen geledenWaardering: 1 van 5After reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.
Antwoord van ontwikkelaar3 dagen geleden geplaatstHello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea
- door Firefox-gebruiker 16958285, 3 dagen geledenWaardering: 3 van 5It generally does its job but every few weeks it stops working and needs reinstallation
Antwoord van ontwikkelaar3 dagen geleden geplaatstHello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea
- door Dragola, 4 dagen geledenWaardering: 4 van 5I had issues in the past with this extension but it seems to be working fine now so that's good to see. Hopefully their able to fix any issues so that others are able to use this properly!
- door JamesL, 5 dagen geledenWaardering: 5 van 5Today it will no longer allow me to log in. It doesn't even give me the option. When I click on the settings it then gives me the option to log out, but also will not work. It was working great until today. Something has happened and needs to be corrected.
I received a message asking that I reinstall Nord. I had already tried that multiple times, however today it started working again. Who knows what was going on, but it seems to be ok now.Hello. Please try reinstalling the extension to fix this issue. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com at your earliest convenience to get this sorted out. - A.V.
- door anra, 5 dagen geledenWaardering: 1 van 5cant log inHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.V.
- door Brendael, 5 dagen geledenWaardering: 1 van 5DO NOT TRUST THIS ADD ON!
You just can't trust this add on. The icon shows you're connected but it randomly disconnects in the background so you think you're going through the VPN but you aren't. This is even worse than it just not working. Tried uninstalling and reinstalling but it still doesn't connect.Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo
- door Firefox-gebruiker 16954669, 6 dagen geledenWaardering: 1 van 5Just not WORKING, the connection is so slow and can freeze for 10 seconds.. (the plugin worked well on chrome btw), my VPN is not usable currently and I will be forced to cancel my subscription if this problem is not fixed.
Antwoord van ontwikkelaar6 dagen geleden geplaatstHello. Please try reinstalling the extension or check if the issue persists on a fresh browser installation. If the issue is still there after that, please contact our support team via live chat at https://support.nordvpn.com/ for further help. -R.L.
- door Firefox-gebruiker 16952517, 8 dagen geledenWaardering: 1 van 5Has gotten really flakey for about the last year w/ Firefox on Win10. Android version has some issues too hanging but its a lot better than the windows version. Nord's customer support solution is to use their whole computer VPN and not the FF plugin. I can't do that. Not very fast either.
- door wz1m, 10 dagen geledenWaardering: 1 van 5Your add on does not work. I log in, and it confirms I logged in. No access to the add-on. I've tried re-downloading and it doesn't work. Your app is broken. I paid you 300 dollars for the year. FIX IT! I will not be buying your vpn in the future. It's been almost a month
Antwoord van ontwikkelaar10 dagen geleden geplaatstHello. We're sorry to hear about the trouble. Please try reinstalling/updating your browser. If the issue persist, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M.
- door korefuji, 11 dagen geledenWaardering: 1 van 5Really poor app, breaks all the time. Have to uninstall and reinstall frequently, clear cache all the time. It's really really poor
Antwoord van ontwikkelaar11 dagen geleden geplaatstHello. We're sorry to hear about your experience while using our browser extension. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out and get the issue fixed in no time! Our team is available 24/7. -A.S.
- door Mikul, 11 dagen geledenWaardering: 1 van 5This version doesn't allow me to log in. Hitting the login button bring up a popup that takes 30s to load. After entering my credentials it tells me that I have logged in, but I cannot select any countries to log in from as it says that I am not logged in.
Antwoord van ontwikkelaar11 dagen geleden geplaatstHello. We're sorry to hear about the trouble! Please try reinstalling our extension. If the issue persists, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M.
- door Firefox-gebruiker 16945858, 12 dagen geledenWaardering: 1 van 5this is very stupid like most people we paid for a service that cant even be fulfilled you offer a broken false advertised extension not only does is stop working randomly when it does good luck trying to log back in because i guess no one cares anymore at the nord team because these login issues have been here for a long time. I would recommend finding a company that actually cares what they put out.Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo
- door Firefox-gebruiker 15083816, 12 dagen geledenWaardering: 1 van 5Every time it logs you out, you have to uninstall the addon and reinstall it to log back in again. If you don't it won't work. Please fix this NordVPN.Hello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions of requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN.
- door Firefox-gebruiker 16945079, 13 dagen geledenWaardering: 1 van 5geen ster waardig, kan niet inloggen. Nord VPN is zo wie zo ellende.Hallo. Neem contact op met onze klantenondersteuning, zodat zij het probleem nader kunnen bekijken. We helpen u graag om dit probleem op te lossen. Ons team is 24/7 online op support.nordvpn.com. -Neo