- Waardering: 1 van 5door Fourmet, 2 maanden geledenDoesn't work.
I am on Ubuntu 22.04LTS, have eid-mw and eid-viewer installed at their latest versions, 5.1.4. The viewer works fine, but the web plugin doesn't detect them.
Antwoord van ontwikkelaar2 maanden geleden geplaatstThis is because Ubuntu 22.04 LTS ships all browsers using the "snap" system, which doesn't work with the eID, as explained on https://eid.belgium.be/en/faq/why-it-not-possible-use-eid-software-snap-andor-flatpak#7636
The solution is simple: use a browser that is not shipped using snap. The above FAQ entry gives a few download links to browser versions that will work.
- Waardering: 1 van 5door Firefox-gebruiker 13443525, 2 maanden geledenMy mother recently got a new passport which has a somewhat different format then the old passports. The eID plugin can not read it. I've updated the eID software, the eID viewer and I've the latest version of the eID plugin for firefox installed. Chrome can read it, the eID viewer can read the passport, just firefox cann't. Contacting the BOSA helpdesk is a nightmare. You get redirected to different parties (checking certificates of passport,...) there is no one-stop where you can get support if things doesn't work and still all software comes from BOSA. Time to rethink the way you deliver support!