- di Mohammad Javed Idrisi, 6 mesi faValutata 1 su 53rd class, so laggy , not good for video.Hello. Please try connecting to a few different locations to see if the issue persists. Also, try connecting to the country geographically closer to you. If the issue still persists, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.
- di Mmm, 6 mesi faValutata 1 su 5NOT recommended.. NordVPN extension 2.21 is becoming what many of us want to avoid on the internet. During login it digs around inside browser and throws a captcha page. It is broken in browsers modified to limit this sort of negative behaviour. From a privacy and security company the behaviour of this extension is surprising and disappointing. Earlier version 2.17 behaves in expected and acceptable manner... it connects proxy and nothing more.
EDIT: Nonsense response from the developer. Classic deflect and distract to draw attention away from real issues. People need to understand this extension is heading in the direction of data miners and spyware.Hello! Please try contacting our customer support team at support.nordvpn.com if the issue persists after reinstalling our extension. We are ready to help 24/7! -L.L.
- di Giladof, 6 mesi faValutata 1 su 5Can never search for a country, only quick connect works, help please?Hello. Please try reinstalling both the browser and the extension completely to see if the issue persists. In case that does not help, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.
- di Utente Firefox 14047791, 6 mesi faValutata 1 su 5Recaptcha for a privacy addon .. why not add in google analytics?!
I like the idea of Nordvpn as a solution but the recent update on the addon has included a recaptha, just to make the experience of having to login at every occasion even more sucky!!.. why the addon cannot remember the user is a human?.. fix it - don't just suggest reinstall.
Expect better from "the world’s #1 VPN".. the Linux experience is not as good as could be.Hello! Since the latest update the login process is performed through the NordAccount platform and you will receive a captcha prompt in case the login attempt seems suspicious. Sorry if this caused you any inconvenience. Nonetheless, our team is working on new approaches to improve the experience. -A.S.
- di Luminiferous, 6 mesi faValutata 1 su 5Я регулярно использую NordVPN на Win, Nix и Android уже второй год. Но этот аддон просто не работает от слова совсем! Я даже не могу пройти капчу, не говоря уже о вводе своих логин/пароль. Похоже причина в uMatrix и возможно других блокировщиках. Но я не собираюсь отключать их! Мне важна работа uMatrix.Здравствуйте. Приносим извинения за неудобства. Попробуйте переустановить наше расширение. Если проблема не исчезнет, обратитесь в нашу службу поддержки по адресу support.nordvpn.com. - М.М.
- di Utente Firefox 16424994, 6 mesi faValutata 1 su 5This is an addon for paying users, yet it now forces me to solve a captcha at every login after a browser restart.
NordVPN markets itself as privacy respecting company, but insults the intelligence of customers by utilizing a for-profit captcha with hcaptcha, a company which accepts bids for the captchas solved by users to label training data for companies, potentially a very real threat to privacy through finer grained surveillance.
Keeping an extension logged in securely is not a difficult task and nobody else so far needed a captcha to keep users logged in consistently, so why not be honest with paying customers for once?Hello. We're sorry to hear that you're experiencing issues with the extension. Please try completely reinstalling it and clearing the cache of your browser and check if that helps with the issue. If the issue persists, please contact our support team at https://support.nordvpn.com/ so we could help you further. -A.S.
- di Utente Firefox 16016582, 6 mesi faValutata 1 su 5What is with the slowly growing window when you click on the extension button? Just open the whole thing immediately. I have to click it, watch it start to grow at a painfully slow pace, scroll down in the tiny window, and then try to click "quick connect" on a moving target. I cannot think of a worse UI design.Hello. Thank you for your feedback. In case the extension is slow to open, please make sure you have the latest updates installed for your browser and try reinstalling the extension. In case the issue persists, please contact our customer support team at support.nordvpn.com. -A.S.
- di Andrew, 7 mesi faValutata 1 su 5Quite unstable and broken. Bug #1: after connecting and disconnecting, the country list just freezes. Bug #2: after some time, just stops working. TLS handshakes take an insane amount of time. The desktop application works better than this plug-in.Hello. We're sorry to hear that you're experiencing such issues with the extension. Please try completely reinstalling it and clearing the cookies/cache of your browser to check if that helps with the issue. Also, some other extensions may interfere with ours so we recommend double-checking that as well. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L.
- di Utente Firefox 16334747, 7 mesi faValutata 1 su 5I love everything Nordvpn does and everything always works fine, but not this addon. Never works, therefore I have deleted it.
Replica dello sviluppatorepubblicato il 7 mesi faHello. It would be great if you could specify the exact issue that you have experienced while using our VPN service. We would also suggest contacting our customer support for them to take a closer look what could be causing the issue and troubleshoot it. Our team is online 24/7 at support.nord-help.com. -G.M.
- di Utente Firefox 14491954, 8 mesi faValutata 1 su 5Complete rubbish! I have to reinstall the add-on on regular basis to make it work properly!
- di ltuna, 8 mesi faValutata 1 su 5Hoax. Advertised completely free Firefox extension. When I enter login and password, it shows SUBSCRIPTION EXPIRED. After pressing RENEW SUBSRIPTION, it opens a page with paid plans. I didn't even use it before. So it's not free as advertised.Hello. Our VPN service is paid, but we offer a 7-day free trial. Take time to explore our VPN app for private and secure internet access and decide whether it meets your needs. We'll be happy to assist you via live chat at support.nordvpn.com. -Neo
- di Utente Firefox 15330906, 8 mesi faValutata 1 su 5Every time I connected to any server, I lost my internet connection. I paid for this service and stopped using it after the last update. Just another wasted app.Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.
- di JC, 8 mesi faValutata 1 su 5Made an account just to complain about this addon, uninstalled then added back. Never works and just always says "something went wrong"....thanks for the beautiful description of the issue. 10/10 great help...Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.
- di Jack Lai, 8 mesi faValutata 1 su 5Rubbish extension that doesn't work. It always shows a successful connection, then craps itself a few seconds later and reports "Failed to connect. Try again later.".Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo
- di aka Swoosh, 8 mesi faValutata 1 su 5Требует регистрации и тут же вымораживает деньги.Привет. Наша служба VPN платная, но мы предлагаем 7-дневную бесплатную пробную версию. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на support.nordvpn.com. -Neo
- di Utente Firefox 14379819, 8 mesi faValutata 1 su 5When it works it's great... sadly, 4 out 5 times it either:
- complains "there is something wrong with my connection" even though I can browse normally without any VPN connection
- does not connect to anything (i.e. takes forever "connecting" just to fail in the end)
- connects but then literally blocks all possible traffic... cannot load a single page when it's onHello. Please contact our customer support, and we'll be happy to take a closer look at these issues. Our team is online 24/7 at support.nord-help.com. -G.M.
- di Someone, 9 mesi faValutata 1 su 5Sorry for the rant, but here it goes.
They removed Socks and http servers for the country I used for years without notifying. So my only option to using a proxy in the browser only is this addon (without putting my whole connection over a vpn tunnel through the windows app).
Guess what, you can't pick which server you want to connect on this addon, only the country. Not only that, but disconnecting and reconnecting will connect you to the same exact server! So if the site does not work with given server, that's it, you can't select a different one from the same country.
I would rate 0 if I could, stay away guys. I have been a client of theirs for 5+ years but not anymore. Removing features overnight and forcing you to use this terrible addon is unprofessional.Hello. At the moment our SOCKS5 protocol is receiving an optimization rework. While this rework is being performed, the majority of servers have this protocol shut down until completion of the rework. You can still find some SOCKS5 servers to use here: https://nordvpn.com/servers/tools/, after that you may connect to the specific server via our application. -G.M.
- di Books, 9 mesi faValutata 1 su 5Unfortunately the add-on does nothing. NordVPN works fine through the app itself, but not at all as an add-on.Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.
- di duxet, 9 mesi faValutata 1 su 5I am getting logged out every time I restart my browser and due to broken proxy configuration I need to reinstall the extension in order to fix the connection.Hello. Please try a fresh install of the browser itself to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L.