Hello there. Our services are indeed paid and we are sorry for any inconvenience you may have had! All of our plans purchased via our website https://nordvpn.com/pricing/ are fully refundable within the first 30 days. You are welcome to test our services risk-free! -L.L.

Hello. Thank you for a kind review! Stay safe. -L.L.

Hello there. We are sorry to hear about your experience with our service. Could you try reinstalling our extension? If it does not help, please contact us at support.nordvpn.com. Our team is ready to investigate the issue in more detail anytime! -L.L.

Hello! In order to use our service you would have to create an account and purchase a subscription. However, we offer a 30-day money return guarantee to all the plans purchased via our website nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. G.M.

Hello! It’s great to know the experience, especially through Firefox, has been smooth and flexible for you. Being able to connect easily and choose how you use the service really makes a difference, so we’re glad it’s meeting your expectations. Thank you for your trust and recommendation. -D.S.

Hello! We're sorry to hear you've ran into login issues. Perhaps you could try clearing the cache of your browser and trying again? In case the issue persists, we'd be glad to look into it via live chat at support.nordvpn.com! -D.S.

Hello there. We're happy to hear that your experience with us was mostly positive. Thank you for your feedback! When it comes to connecting in such restricted regions as China, we would suggest to set up this type of connection instead: support.nord-help.net/1047408742. If the matter persists afterwards, please contact us at support.nord-help.net and troubleshoot the issue further. We'd be glad to help! G.M.

Hello there. We understand how authentication issues can get to you. Please try reinstalling our extension and let us know if it helps! If not, do not hesitate to contact us at support.nordvpn.com and our team will help you out in more detail anytime! -L.L.

Hello. Thank you for a kind review! Stay safe. -L.L.

Hello there! Thank you for your kind review. We will do our best to improve the extension. Stay safe! -L.L.

Hello, thank you for sharing your experience. We’re glad to hear that NordVPN has been working well for you. We truly appreciate your continued support and are happy to have you with us! - P.B.