Recensioni per NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox di NordVPN
Recensione di bpokorney
Valutata 4 su 5
di bpokorney, 3 anni fa2.317 recensioni
- Valutata 5 su 5di Utente Firefox 13820355, 2 giorni fa
- Valutata 5 su 5di Utente Firefox 12885545, 3 giorni fa
- Valutata 5 su 5di aixoio, 5 giorni fa
- Valutata 1 su 5di Utente Firefox 18323124, 8 giorni faNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623Replica dello sviluppatore
pubblicato il 5 giorni faHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Valutata 5 su 5di Utente Firefox 15746306, 9 giorni fa
- Valutata 5 su 5di ls1900, 10 giorni fa
- Valutata 5 su 5di Utente Firefox 14539170, 10 giorni fa
- Valutata 1 su 5di Abdullahi, 13 giorni fa
- Valutata 5 su 5di Utente Firefox 14278980, 18 giorni faMight not have gotten every security corner to work, but so far a pleasure
Replica dello sviluppatore
pubblicato il 11 giorni faThank you for taking the time to leave us a nice review! If you have any suggestions for our further improvement, we'd be happy to hear them out at support@nordvpn.com! -Drea - Valutata 1 su 5di Utente Firefox 18307864, 19 giorni fa
- Valutata 1 su 5di qwertyk, 20 giorni faI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...Replica dello sviluppatore
pubblicato il 11 giorni faHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - Valutata 1 su 5di cietho, 20 giorni faStopped using the browser extension due to font loading from Google servers, which feels unnecessary and raises privacy concerns, particularly with the potential for font fingerprinting methods.
Replica dello sviluppatore
pubblicato il 11 giorni faHello. Thank you for raising your concerns with us! After looking into the matter, there doesn't seem to be any potential for security risks in this regard. If you have any further concerns, please don't hesitate to reach out to us at support@nordvpn.com. -Drea - Valutata 5 su 5di Utente Firefox 15848324, 21 giorni fa
- Valutata 1 su 5di Pareick, 21 giorni fa
- Valutata 3 su 5di dennis, 21 giorni fa
- Valutata 5 su 5di agramon, 24 giorni fa
- Valutata 5 su 5di Utente Firefox 13662960, 24 giorni fa
- Valutata 5 su 5di Utente Firefox 16207702, 25 giorni fa
- Valutata 5 su 5di Utente Firefox 18296321, un mese faThe add-on is easy to use and works perfect. I just wish the stand-alone app which would protect my whole computer would work at all.
Replica dello sviluppatore
pubblicato il un mese faHello! We're thrilled to hear that you found our add-on to meet your needs and we'd love to assist setting up the application for you as well, if you could contact us via live chat or email at support.nordvpn.com -Neo - Valutata 5 su 5di Rick, un mese fa
- Valutata 5 su 5di Celine De Jonghe, un mese fa
- Valutata 5 su 5di Utente Firefox 17835364, un mese fa
- Valutata 5 su 5di Utente Firefox 18284137, un mese fa
- Valutata 5 su 5di Utente Firefox 18229951, un mese fa