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Survey Dynamix for GC 66 per New88 ✔ Casino 88New

Enables auto transfer to a Survey Dynamix survey when a call ends on Genesys Cloud's Embeddable Framework

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A proposito de iste extension
The Survey Dynamix for GC Embeddable Framework add-on provides a straightforward solution to the issue of Genesys Cloud agents inadvertently terminating interactions without transferring the caller to a survey. This fix is elegantly simple: upon clicking "End Call," the extension intervenes and seamlessly redirects the caller to a designated queue or secure call flow. The setup process is uncomplicated; agents need only specify the Queue/Flow ID within the extension options.
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Version
1.3
Dimension
38,65 KB
Ultime actualisation
eit år sidan (21. mars 2024)
Categorias associate
Licentia
Licentia public Mozilla 2.0
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