Hi MO,
first of all, thanks a lot for your rating. I'm sorry that the extension is not working as expected for you.

To troubleshoot this issue, we'd need more information about your system (i.e. what OS and what Firefox version do you use?). It would be glad if you could open an issue on https://github.com/rugk/mastodon-simplified-federation/issues and fill out the details there, so we can fix this problem in the next release.

One side note though: Where is it greyed out? The extension has no visible extension icon, so there should be no icon to be greyed out.

I hope this explanation helps. Also note that you may, at any time, adjust your rating.

Best regards
rugk

Hi coldReactive,
first of all, thanks a lot for your rating. I'm sorry that the extension is not working as expected for you.

To troubleshoot this issue(s), we'd need more information about your system (i.e. what OS and what Firefox version do you use?). It would be glad if you could open an issue on https://github.com/rugk/mastodon-simplified-federation/issues and fill out the details there, so we can fix this problem in the next release.

I hope this explanation helps. Also note that you may, at any time, adjust your rating.

Best regards
rugk

Hi Bathsheba,
first of all, thanks a lot for your rating. I'm sorry that the extension is not working as expected for you.

To troubleshoot this issue(s), we'd need more information about your system (i.e. what OS version and what Firefox version do you use?). It would be glad if you could open an issue on https://github.com/rugk/mastodon-simplified-federation/issues and fill out the details there, so we can fix this problem in the next release.

I hope this explanation helps. Also note that you may, at any time, adjust your rating.

Best regards
rugk

Hi t-low,
thanks a lot for your rating. I'm sorry that it does not work for you.

From what i read you pressed enter when entering your username/handle in the settings. Could you please try again without pressing enter? Settings should save automatically, enter may accidentally trigger the reset button.

You or someone else may have opened an issue on GitHub about that exact problem (https://github.com/rugk/mastodon-simplified-federation/issues/110), so let me know, if it is about the issue you describe. There I also replied with more technical details and ideas to solve this.

That said, the steps above should fix your problem and you can continue to use the extension. I would be happy if you tried it out again and report back whether that works for you.

If this helped, it would be glad if you could adjust your voting.

Best regards,
rugk

Hi,
Thanks for your rating. It's great to hear that you like the add-on. 😀

If you want to find more information on how to support us, have a look at https://github.com/rugk/mastodon-simplified-federation/blob/master/CONTRIBUTING.md#support-us. Thanks. 😃

Best regards,
rugk

Hi beyond9thousand,
I am sorry that it does not work for mastodon.social and other instances.
The problem you mentioned is actually already known and it was found out that this was due to a compatibility issue in a new - yet unreleased - version of Mastodon (Mastodon v4). We are having a look into how that can be fixed and made compatible again in a new update of this extension.
The issue tracked in https://github.com/rugk/mastodon-simplified-federation/issues/77. Feel free to follow there follow there to get status updates.

If you have further issues or questions, feel free to ask or suggest a feature by opening an issue on https://github.com/rugk/mastodon-simplified-federation/issues. Thanks.

I hope this explanation helped and continue to have fun using the extension.

Best regards,
rugk