If it doesn't want to work it gives no notification as to why. Mine isn't working. No reason why. Just "we apologize".

8-31-24: gotten worse, appears to be hacked and following negative reviews cannot even reinstall and won't connect. When it does work about 30% of the time, it can't keep a connection, can't connect to main server or to many of the ips. Another POS addon from Mozilla that does not work mostly.
can't keep connections, main server can't keep settings or user id. Asking for PASSWORDS on sites for a vpn that is supposedly free. requires re-installsto get their server to respond While this vpn is better than most, it's still junk-there are NO GOOD FREE VPNS. Browsec comes closer but too few ips and too slow.
two many disconnects. alerts cannot be deleted you have to open a new window to get rid of them. Hard to connect to main server. Frequent popups asking for password on this "free" vpn.

please fix exact pinpoint on VPN location
because when i choose a certain location, on app, add on (edge, firefox, etc) written as location that i choose (for example i choose Japan) but when i check on Speedtest or like instagram, thread etc. that had where to login location always pinpoint on NY and Adelaide

worked at first then just suddenly stopped working without warning and won't work any more

В России сейчас не работает, висит на инициализации. Судя по всему, не может соединиться со своим же сервером (который, вероятно, заблокирован) и взять оттуда настройки. Т.е. архитектура курам на смех. В ноябре-декабре 2023 работало хорошо, и можно было подобрать достаточно шустрый сервер из предложенных.

This is a decent free VPN my biggest negative with it is when you have it enabled but even if your not using it it blocks images from some sties.

Works, losses signal too often which requires restart
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update: works like shit, find something else

Isn't working, can't even reach UI: after "initialization" it just says "LocationService: could not sync earth"

这个打不开啊，大陆可以用吗？

Не работает в России просто потому что заблокировали доступ к конкретному сайту самого Urban VPN. Роскомнадзору не надо даже было протоколы подрубать )))

its stupid it force you to disable other add-ons.

Перестало работать

It was good (for free), but the last days it gives connection problem with "recaptcha", even it is closed. After of a lot hours serching, I find that this vpn was that gives this problem, because when i disable it the problem stop immediately, and when i enable it the problem (no connection with "recaptcha") start again.

Начал пользоваться программой когда она была еще полностью бесплатной, меня уведомили, что программа переходит на другую модель распространения, и что мы оставляем вам полный доступ пока вы не удалите приложение. Приложение я не удалял, однако у меня сломалась операционная система и пришлось ее переустановить, после чего при входе в приложение у меня ограничился доступ и стало доступно только 4 сервера. Само приложение отличное, однако условия предоставления не продуманы, следовало бы выдать какой либо авторизационный код, чтобы в таких ситуациях позволить пользователям продолжить пользоваться услугой на изначальных условиях.

Worked well at the started but then randomly (when turned off) Unban VPN would break text boxes (payment fields), and would not display pictures from in DM/PM messages on twitter. Again this all happened with the VPN turned off, was not even using it when the problems started. Only thing that fixed it as complete disabling Urban VPN from the addon menu.

I can’t see the country option in China, I guess it ’s all walled

Can't be used in China.