Léirmheasanna ar RoboForm Password Manager
RoboForm Password Manager by Siber Systems
Review by Firefox user 17762763
Rated 5 out of 5
by Firefox user 17762763, bliain ó shinI have used Roboform for over 15 years. At times I became annoyed with it, but gradually the issues became worked out. I very seldom see a login problem on my laptop, but the mobile app is clumsy to use and often misses the logon boxes.
On a laptop browser it identifies most login boxes and offers to fill, them but occasionally misses. In that case, I click on the extension and choose the login; relatively painless.
I recently had a problem logging into their Roboform website. I sent support emails and they were always answered in 24 hours or less. The thing that they suggested in their reply is to use a screen recorder to produce an MP4 file that shows all that actually happened. I downloaded one they suggested (free to use and not have to install). I recorded exactly what happened. That made everything so clear to me and them.
The response and suggested remedies came immediately, and each time I used the screen recorder to upload my test results, which they make very easy to do. In this case the front line support couldn't answer the question so they escalated it to a higher tier level. Again, and immediate response and the guy nailed the issue and it was solved in minutes. In my experience this is as good as web support can get.
I also got frustrated last year and paid for a one month trial for Nord VPN as well as their password manager. The PW manager was a complete mess and I spend days with their support people who basically claimed that what I was seeing was not true. They offered to look at screen shots of the problem. This was an issue because they only accepted *.PNG files, etc, etc. It was simply too much trouble and they never solved the issues. I cancelled both trials.
So, I see some reviewers here saying they will look for a better alternative, and there are many. But recently one of the biggest was hacked, and are any others really any better? I doubt it.
I have made peace with Roboform and it serves my needs without hiccup 99% of the time.
Unless there is a major flaw that I can't live with or fix, then I'm staying with Roboform. At least I can give their support a A+ grade, while almost all other web support from ANY other app or company has never been that good except ExpressVPN. That's why I'm staying with both of them for the indefinite future.
PW managers are unfortunately necessities and can present a risk by themselves because all your data is there in one place. But, realistically there is no alternative to using them as long as the world and the internet continue to become more of a risk literally every day.
On a laptop browser it identifies most login boxes and offers to fill, them but occasionally misses. In that case, I click on the extension and choose the login; relatively painless.
I recently had a problem logging into their Roboform website. I sent support emails and they were always answered in 24 hours or less. The thing that they suggested in their reply is to use a screen recorder to produce an MP4 file that shows all that actually happened. I downloaded one they suggested (free to use and not have to install). I recorded exactly what happened. That made everything so clear to me and them.
The response and suggested remedies came immediately, and each time I used the screen recorder to upload my test results, which they make very easy to do. In this case the front line support couldn't answer the question so they escalated it to a higher tier level. Again, and immediate response and the guy nailed the issue and it was solved in minutes. In my experience this is as good as web support can get.
I also got frustrated last year and paid for a one month trial for Nord VPN as well as their password manager. The PW manager was a complete mess and I spend days with their support people who basically claimed that what I was seeing was not true. They offered to look at screen shots of the problem. This was an issue because they only accepted *.PNG files, etc, etc. It was simply too much trouble and they never solved the issues. I cancelled both trials.
So, I see some reviewers here saying they will look for a better alternative, and there are many. But recently one of the biggest was hacked, and are any others really any better? I doubt it.
I have made peace with Roboform and it serves my needs without hiccup 99% of the time.
Unless there is a major flaw that I can't live with or fix, then I'm staying with Roboform. At least I can give their support a A+ grade, while almost all other web support from ANY other app or company has never been that good except ExpressVPN. That's why I'm staying with both of them for the indefinite future.
PW managers are unfortunately necessities and can present a risk by themselves because all your data is there in one place. But, realistically there is no alternative to using them as long as the world and the internet continue to become more of a risk literally every day.
3,990 reviews
- Rated 5 out of 5by Firefox user 17647186, 11 uair an chloig ó shin
- Rated 5 out of 5by Firefox user 13863744, lá ó shin
- Rated 1 out of 5by Firefox user 18376531, lá ó shin
- Rated 4 out of 5by Firefox user 13519298, lá ó shin
- Rated 5 out of 5by Ed Rees, lá ó shin
- Rated 5 out of 5by Firefox user 18377360, 2 lá ó shin
- Rated 3 out of 5by Firefox user 12825258, 2 lá ó shin
- Rated 5 out of 5by Tjay, 3 lá ó shin
- Rated 4 out of 5by Firefox user 17881405, 3 lá ó shin
- Rated 5 out of 5by radiodavid, 6 lá ó shin
- Rated 5 out of 5by Firefox user 15037168, 8 lá ó shin
- Rated 3 out of 5by Firefox user 15852206, 9 lá ó shinRoboform add on is not always popping up for me, to auto-fill forms or fill in passwords. Sometimes I have to copy paste from my desktop roboform. Kinda sicks.
- Rated 4 out of 5by Tango007papa, 10 lá ó shin
- Rated 4 out of 5by Vollih, 10 lá ó shin
- Rated 5 out of 5by Wease3l, 11 lá ó shinThis is the one you need. I can barely figure out how to plug my computer in, but I have no trouble configuring and using this extension with Firefox. I sleep a lot better at night knowing all of may accounts are protected by unique and (for all practical purposes) unbreakable passwords, and my atrophied old brain needs to remember only one.
- Rated 5 out of 5by Firefox user 18363770, 12 lá ó shin
- Rated 1 out of 5by Firefox user 13053713, 13 lá ó shinRoboForm. What a great tool...WHEN IT WORKS!!! I had to do a fresh install of my OS and lost all my RoboForm data. I reinstalled it, but now can't get it to work on my Android. BIG FAIL And, to top it off, Siber System consumer support is lower than the bottom of the barrel. I keep telling them my version won't work on my Android and they keep sending me emails saying they have opened a ticket but DO NOTHING to resolve the problem. BITWARDEN is really looking like the good alternative I need. SO DISAPPOINTED in RoboForm. I WILL NOT renew when my license expires!
- Rated 5 out of 5by Firefox user 18360172, 14 lá ó shinRoboform is the best! Been using it more than 10 years and better than any other PWM I have tried. If you are having issues with it then you either can not follow directions or are not a sophisticated enough computer user and should probably be very careful online. It works for me on every browser and device with no issues. Could not live without.
- Rated 3 out of 5by Firefox user 12585088, 15 lá ó shin
- Rated 5 out of 5by Firefox user 17494328, 17 lá ó shin
- Rated 4 out of 5by Anton, 17 lá ó shin
- Rated 1 out of 5by Firefox user 18353985, 18 lá ó shin
- Rated 5 out of 5by Firefox user 14075909, 18 lá ó shin
- Rated 5 out of 5by Firefox user 15977044, 20 lá ó shin