655 notes
  • The Atmosphere Lighthing Effect feature doesn't always work/load (usually when you click on videos that are on your Watch Later playlist) and having to reload all the tabs of all the videos you want to watch and manually pause them after JUST because you want the effect to work....... can get very annoying, very fast. :(

    Cool effect, though!
    Hey Ronaldo Silva Jr,

    Sorry you have had this bad experience. It looks like there is another Firefox extension that blocks or slow down the Atmosphere Lighting feature. Try to disable the other Firefox extensions you are using one by one except Turn Off the Lights. That should solve this problem.

    Please, if you need any help or have feedback for us. Do not hesitate to contact us on the official support form:
    https://www.turnoffthelights.com/support
    We are happy to help you over there.

    Thanks,
  • good
  • I fix my words to more clearly.

    When I enable this add-on "Turn Off the Lights for YouTube™", then I watch YouTube, I cannot drag subtitle to my preference position.
    but when I disable, the subtitle can drag to my preference position.

    may be conflict with "Enhancer for YouTube™by Maxime RF" add-on
    UPDATE 29Nov2019
    Also, that is not a YouTube website feature to move the subtitle position. Possible an issue caused by other Firefox extension. If you need help, please use the contact form:
    https://www.turnoffthelights.com/support
    We are happy to help you.

    Thanks,
    ---
    Hi Firefox user,

    That is not a feature of this Firefox extension. You can not drag the YouTube video subtitle to any position.

    If you need any help or have feedback for us. Don't hesitate to contact us on the official support form:
    https://www.turnoffthelights.com/support
    We are happy to help you over there.

    Thanks,
  • Have used this extension extensively for years — DVDs, Netflix, Hulu, Hoopla, Amazon Prime, Youtube... I don't recall any failures. Thank you!
    Hi Firefox user,

    Thank you for using the Turn Off the Lights Firefox extension. And for your 5 stars review!

    If you need any help or have feedback for us. Don't hesitate to contact us on the official support form:
    https://www.turnoffthelights.com/support
    We are happy to help you over there.

    Thanks,
  • Irritating after a while as the app does no do what you want it to do!
    Hi mr Bee,

    Sorry you have had this bad experience.

    What didn't work well? Do you use any other Firefox extensions in the background?
    Have you tried to disable that one by one except Turn Off the Lights?

    If you need any help or have feedback for us. Don't hesitate to contact us on the official support form:
    https://www.turnoffthelights.com/support
    We are happy to help you over there.

    Thanks,
  • This is very amazing and useful extension for Firefox. It is very helpful while watching videos in a dark corner, or for hiding inappropriate ads or videos in corners. Really great work overall!
    Hi Firefox user,

    Thank you for using the Turn Off the Lights Firefox extension. And for your 5 stars review!

    If you need any help or have feedback for us. Don't hesitate to contact us on the official support form:
    https://www.turnoffthelights.com/support
    We are happy to help you over there.

    Thanks,
  • Installed it. They opened their home page three times. All 3 tabs spammed the heck out of Ublock Origin and Disconnect.
    UPDATE14Dec2019
    We still didn't receive a support ticket from you. You can contact us on this page:
    https://www.turnoffthelights.com/support

    Thanks,
    --
    Hi there,

    You see the welcome and guide page only 1X time. Have you tried to restart your Firefox web browser?

    If you need any help or have feedback for us. Don't hesitate to contact us on the official support form:
    https://www.turnoffthelights.com/support
    We are happy to help you.

    Thanks,
  • AN EXPERIENCE BEYOND DESCRIPTION...
    Hi Firefox user,

    Thank you for using the Turn Off the Lights Firefox extension. And for your 5 stars review!

    If you need any help or have feedback for us. Don't hesitate to contact us on the official support form:
    https://www.turnoffthelights.com/support
    We are happy to help you over there.

    Thanks,
  • Nice extension, does its job well.

    BUT the data collection makes me very cautions:

    "If you visit our site to read or download information on our pages, we collect and store only the following information about you:

    + The name of the domain from which you access the Internet
    + The date and time you access our site
    + The Internet address of the website you used to link directly to our site.
    + Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website.
    + Google's use of the DART cookie enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet."

    Edit: Disregard my concerns. Developers reply explains it all. I was wrong. (Changed rating to 5 stars)
    Hi there,

    We take the privacy of our users very seriously. And the Turn Off the Lights Firefox extension does not collect anything from you. Because there is no Google Analytic script inside the extension file.

    What you said is for the www.turnoffthelights.com website (as it stated on the privacy page -> topic "website").
    This analytic data is anonymously collected with the Google Analytics script, to improve the website and the web page performance (find a web page that is loading slow). Furthermore, we know when there is a big group of visitors is reading our website (for an example in the morning). And what web browser do our visitors use to see our website. It is the same here for Mozilla Firefox addons gallery, they use also the Google Analytics script.

    If you need any help or have feedback for us. Don't hesitate to contact us on the official support form:
    https://www.turnoffthelights.com/support

    Thanks,