Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
Avis de Mmm
Noté 1 sur 5
par Mmm, il y a 3 ansNOT recommended.. NordVPN extension 2.21 is becoming what many of us want to avoid on the internet. During login it digs around inside browser and throws a captcha page. It is broken in browsers modified to limit this sort of negative behaviour. From a privacy and security company the behaviour of this extension is surprising and disappointing. Earlier version 2.17 behaves in expected and acceptable manner... it connects proxy and nothing more.
EDIT: Nonsense response from the developer. Classic deflect and distract to draw attention away from real issues. People need to understand this extension is heading in the direction of data miners and spyware.
EDIT: Nonsense response from the developer. Classic deflect and distract to draw attention away from real issues. People need to understand this extension is heading in the direction of data miners and spyware.
Réponse du développeur
mis en ligne : il y a 3 ansHello! Please try contacting our customer support team at support.nordvpn.com if the issue persists after reinstalling our extension. We are ready to help 24/7! -L.L.
2 323 notes
- Noté 5 sur 5par Phil, il y a un jour
- Noté 5 sur 5par Utilisateur ou utilisatrice 14952514 de Firefox, il y a 4 jours
- Noté 5 sur 5par Utilisateur ou utilisatrice 12496481 de Firefox, il y a 4 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 13880368 de Firefox, il y a 7 joursIt stopped working a few months ago (2024) ... It can no longer logged in... Firefox would launch the Nord VPN log in webpage, but after a successful log in, the Nord VPN Add-ons would still be asking you to log in :-(
Réponse du développeur
mis en ligne : il y a 6 joursHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Noté 1 sur 5par jkloppenburg, il y a 8 joursCan't use this, since my organization is blocking VPN and I can't connect to a Obfuscated VPN in this app.
Réponse du développeur
mis en ligne : il y a 8 joursHello! We'd recommend using our desktop application if you'd like to access Obfuscated servers. We may assist setting up your device if you could contact our support team via live chat or email at support.nordvpn.com. Thank you! -Neo - Noté 1 sur 5par Rhinedot, il y a 8 jours
- Noté 5 sur 5par Utilisateur ou utilisatrice 13820355 de Firefox, il y a 11 jours
- Noté 5 sur 5par Utilisateur ou utilisatrice 12885545 de Firefox, il y a 13 jours
- Noté 5 sur 5par aixoio, il y a 15 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 18323124 de Firefox, il y a 18 joursNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623Réponse du développeur
mis en ligne : il y a 15 joursHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Noté 5 sur 5par Utilisateur ou utilisatrice 15746306 de Firefox, il y a 18 jours
- Noté 5 sur 5par ls1900, il y a 20 jours
- Noté 5 sur 5par Utilisateur ou utilisatrice 14539170 de Firefox, il y a 20 jours
- Noté 1 sur 5par Abdullahi, il y a 23 jours
- Noté 5 sur 5par Utilisateur ou utilisatrice 14278980 de Firefox, il y a un moisMight not have gotten every security corner to work, but so far a pleasure
Réponse du développeur
mis en ligne : il y a 21 joursThank you for taking the time to leave us a nice review! If you have any suggestions for our further improvement, we'd be happy to hear them out at support@nordvpn.com! -Drea - Noté 1 sur 5par Utilisateur ou utilisatrice 18307864 de Firefox, il y a un mois
- Noté 1 sur 5par qwertyk, il y a un moisI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...Réponse du développeur
mis en ligne : il y a 21 joursHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - Noté 1 sur 5par cietho, il y a un moisStopped using the browser extension due to font loading from Google servers, which feels unnecessary and raises privacy concerns, particularly with the potential for font fingerprinting methods.
Réponse du développeur
mis en ligne : il y a 21 joursHello. Thank you for raising your concerns with us! After looking into the matter, there doesn't seem to be any potential for security risks in this regard. If you have any further concerns, please don't hesitate to reach out to us at support@nordvpn.com. -Drea - Noté 5 sur 5par Utilisateur ou utilisatrice 15848324 de Firefox, il y a un mois
- Noté 1 sur 5par Pareick, il y a un mois
- Noté 3 sur 5par dennis, il y a un mois
- Noté 5 sur 5par agramon, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 13662960 de Firefox, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 16207702 de Firefox, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18296321 de Firefox, il y a un moisThe add-on is easy to use and works perfect. I just wish the stand-alone app which would protect my whole computer would work at all.
Réponse du développeur
mis en ligne : il y a un moisHello! We're thrilled to hear that you found our add-on to meet your needs and we'd love to assist setting up the application for you as well, if you could contact us via live chat or email at support.nordvpn.com -Neo