Critiques pour Eno® from Capital One®
Eno® from Capital One® par Capital One
269 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 15605923 de Firefox, il y a 4 ansI used to use this but now when I try to use it I can't. It has become so hard to use it that I just quit using it
Réponse du développeur
mis en ligne : il y a 4 ansWe're sorry to hear that! If you'd like to share more with us about what's going on, we're available on Twitter at @AskCapitalOne, or you can always send us a message on our official Facebook page. Our Tech team is also available over the phone at 866-750-0873. Thanks! - Noté 1 sur 5par Dan Bennett, il y a 4 ansThis is a frustrating piece of badly written software. I doubt that whoever approved it had ever used any of the apps that do this well. I have fought this thing for a year or more as it insisted on using only one of my 2 enrolled cards and never allowed an option to switch between them. I found out today after a 30 minute call that once a card is used at a business, only that card can be used there in the future. I went through 3 uninstall/installs, and even thought the setup said I'd be able to use either card, that was not true. This thing just does what it wants and has no way for a user to control it to their liking. Citi nailed the virtual card years ago, and Cap 1 should be embarrassed.
- Noté 1 sur 5par Utilisateur ou utilisatrice 16474603 de Firefox, il y a 4 ansCan't get it to work. Says to sign in with the window it opens, I do that, it signs in fine in the opened window, but the plugin window just spins forever. I've turned off every security setting I can think of. Tried Eno on Brave and it worked perfectly fine, no issues.
- Noté 1 sur 5par Utilisateur ou utilisatrice 16260397 de Firefox, il y a 4 ansUsed to work perfectly, the last time I tried to use it Enos would not generate a security code. Great idea if it would reliably work.
- Noté 1 sur 5par Utilisateur ou utilisatrice 14712690 de Firefox, il y a 4 ansnot working on all web sites
- Noté 1 sur 5par HWC, il y a 4 ansIt used to work fine, but now it's terrible, it makes you sign on over and over again and it takes you nowhere. I would give it a zero stars if I could. ( I also don't know why this post is dated a year ago, when I'm writing it today and is February 6th. 2022)
- Noté 1 sur 5par Utilisateur ou utilisatrice 14848649 de Firefox, il y a 4 ansThe setup wouldn't even let me get pass the login screen
Réponse du développeur
mis en ligne : il y a 4 ansWe're sorry to hear that Eno isn't working for you! If you've already tried clearing your cookies/cache, give our Tech team a buzz at 866-750-0873. You can also send us a tweet to @ASKCapitalOne, or a message on our official Facebook page. - Noté 1 sur 5par alex, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 14457409 de Firefox, il y a 4 ansEno could be so much better, like the Citibank version. It should let you set a credit limit and an expiration date to give you much better security functions. With long expiration dates, the potential for abuse is much greater.
Réponse du développeur
mis en ligne : il y a 4 ansWe appreciate the feedback! We're always looking for opportunities to teach Eno some new tricks, so we'll make sure to forward this over to our dev team. - Noté 1 sur 5par Tom, il y a 4 ansThis extension has been adding more and more RUM telemetry components, which access more and more random URLs behind the scenes, and the actual functionality of the app has been declining constantly. Every time I try to use the extension lately, I get the "Checking Session" message and it just constantly spins. And accessing the virtual card list from the website is such a pain that at this point they're useless.
- Noté 1 sur 5par Utilisateur ou utilisatrice 16308127 de Firefox, il y a 4 ansFor the past month or so, Eno will not generate the virtual card numbers I already have, forcing me to reenter my credit card numbers time and again.
Réponse du développeur
mis en ligne : il y a 4 ansThanks for sharing your experience with us! We're sorry to hear that you're having a hard time using Eno. If you'd like to speak with our Tech team about this, please give us a call at 866-750-0873. Thanks again! - Noté 1 sur 5par Utilisateur ou utilisatrice 16282258 de Firefox, il y a 4 ansFails to log in 95% of the time. Capital one website shows virtual cards, but doesn't allow creation of them without this god-awful add-on. Great idea, horrific execution.
- Noté 1 sur 5par Docta T, il y a 4 ansSpent the 30 minutes to do the 15 convoluted steps to set this all up, and of course it doesn't work. BofA had a much nicer setup, that didn't need a lame plugin. I would not be suprised if they are sniffing all your web browsing with this either. zero stars
- Noté 1 sur 5par Utilisateur ou utilisatrice 14754123 de Firefox, il y a 4 ansThe number did not work when I tried it. I deleted the number thinking I could recreate it. NOT.
Réponse du développeur
mis en ligne : il y a 4 ansSorry to hear that you're running into this issue using Eno! If you're still having trouble, please give our Tech team a buzz at 866-750-0873, so an agent can work through some troubleshooting tricks with you. - Noté 1 sur 5par Utilisateur ou utilisatrice 13862792 de Firefox, il y a 4 ansThis used to work fine for me and as many reviews have said, now it is just an endless authentication loop.
Réponse du développeur
mis en ligne : il y a 4 ansSorry to hear you're having trouble with getting a verification code! We're working on a solution that will both continue to protect your accounts while at the same time allowing you to verify your identity that doesn't rely on a phone number. No immediate timeline is available. In the meantime, you may continue to try registering periodically. Thanks so much! - Noté 1 sur 5par ZRay, il y a 4 ansIt used to work, now it doesn't. Tired of searching for solutions, so now I switch to Chrome to pay for items, followed by an immediate virus scan that always shows multiple PUPs. Tedious, but it is important to protect my credit card information.
- Noté 1 sur 5par Latambo, il y a 4 ansI LOVED this add on until it stopped working. I used it exclusively and then it just stopped working on my Firefox browser. Like everyone else, it is just an endless loop and I can't get logged in anymore. I Do NOT use Chrome. Please fix this issue.
Still doesn't work correctly. It works once or twice, then nothing. If I remove it and re-add it, it will work a few times then stop again. - Noté 1 sur 5par Abe Sapien, il y a 4 ansThis will not work on Firefox. Once I try to verify using my CapitalOne app, the extension hangs or sends me on a never-ending loop of trying to verify. I do not use Google Chrome as a browser.
- Noté 1 sur 5par Utilisateur ou utilisatrice 16131904 de Firefox, il y a 4 ansEno might actually be great, but I can't find it. Doesn't show up on my browser. Is this a joke? Keep getting notifications about using this add on, but no matter how many times I download it, it's never there!! Stupid!!
- Noté 1 sur 5par Utilisateur ou utilisatrice 16118910 de Firefox, il y a 4 ansEno was working just fine in my Firefox browser since installing it a couple years ago, then recently it began to consistently malfunction. Since about May 2020, clicking the Eno icon brings up a "clueless Eno" that can't determine it's already been installed--despite the 20 or so preexisting virtual card numbers on file (which couldn't have been created without Eno being installed.) Stoopid Eno!
During the 1 hour, 50 minutes, and 53 seconds spent on the phone with Capital One Customer Service, the truth came out. The June 5th, 2020 implementation of the current Eno version was tailored to work just on ONE of today's top 5 web browsers--NOT Mozilla Firefox, NOT Apple Safari, NOT Microsoft Edge, and NOT Opera. Eno now works properly on ONLY one web browser, Google Chrome.
Once again, Capital One, thanks for less than nothing! - Noté 1 sur 5par Toad King, il y a 4 ansEver since the 3.5.1 update, the addon has been lagging webpages for me. It's basically unusable now until this is fixed.
- Noté 1 sur 5par Utilisateur ou utilisatrice 16108494 de Firefox, il y a 4 ansthis requires access to data for all websites and access to all tabs before installing it -- ridiculous and totally insecure, there's absolutely no need for them to be so intrusive just to generate a virtual number -- I did not install it
- Noté 1 sur 5par Utilisateur ou utilisatrice 15772705 de Firefox, il y a 4 ansCan't login to use the app.
- Noté 1 sur 5par Utilisateur ou utilisatrice 15750629 de Firefox, il y a 4 ansApp is worthless. Try to log in, there always "A problem." It's been like this since launch and I don't know why they don't care to fix it. Even the link to "Manage Eno" on their website is a deadend. Don't know why a HUGE company like CapitalOne can't deploy and effective virtual numbers app when another bank I had many years ago had a terrific web-based system. This bank is idiotic for not fixing this longstanding issue if not for the sake of their customers, then at least to help minimize fraud (when permanent card numbers are compromised).
Shame on you, CapitalOne. - Noté 1 sur 5par Utilisateur ou utilisatrice 15516943 de Firefox, il y a 4 ansThis is worthless. I have never got it to work with Firefox.