- Noté 1 sur 5par Fourmet, il y a 2 moisDoesn't work.
I am on Ubuntu 22.04LTS, have eid-mw and eid-viewer installed at their latest versions, 5.1.4. The viewer works fine, but the web plugin doesn't detect them.
Réponse du développeurmis en ligne : il y a un moisThis is because Ubuntu 22.04 LTS ships all browsers using the "snap" system, which doesn't work with the eID, as explained on https://eid.belgium.be/en/faq/why-it-not-possible-use-eid-software-snap-andor-flatpak#7636
The solution is simple: use a browser that is not shipped using snap. The above FAQ entry gives a few download links to browser versions that will work.
- Noté 1 sur 5par Utilisateur ou utilisatrice 13443525 de Firefox, il y a 2 moisMy mother recently got a new passport which has a somewhat different format then the old passports. The eID plugin can not read it. I've updated the eID software, the eID viewer and I've the latest version of the eID plugin for firefox installed. Chrome can read it, the eID viewer can read the passport, just firefox cann't. Contacting the BOSA helpdesk is a nightmare. You get redirected to different parties (checking certificates of passport,...) there is no one-stop where you can get support if things doesn't work and still all software comes from BOSA. Time to rethink the way you deliver support!