Friends, I have been with Bananatag since its inception. I have nothing but the highest regards for them I urge any of you that are having trouble to send them an email. They taught this old man a lot. Just think, I am an old manual typewriter guy. Yet these outstanding Banana-taggers taught me how to set up and get it to work the way it's suppose to. So take it from this old man, if you are having trouble, contact them. They are fantastic!
In closing, if you choose not to take my advice, then, where I come from, it's on you! Good luck my friends. SF