بازخوردها برای Surfshark VPN Extension
Surfshark VPN Extension Surfshark توسط
۸۶۴ reviews
- Rated ۴ out of 5by Firefox user 18279775, ۶ ماه پیش
- Rated ۵ out of 5by Odelta, ۶ ماه پیش
- Rated ۵ out of 5by Firefox user 16188321, ۶ ماه پیش
- Rated ۵ out of 5by Anons-V, ۶ ماه پیش
- Rated ۵ out of 5by ram0nvaldez, ۶ ماه پیش
- Rated ۴ out of 5by Jokerman575, ۶ ماه پیش
- Rated ۵ out of 5by hayn, ۶ ماه پیش
- Rated ۵ out of 5by Firefox user 13333777, ۶ ماه پیش
- Rated ۵ out of 5by Firefox user 18075807, ۶ ماه پیش
- Rated ۵ out of 5by Firefox user 13731703, ۶ ماه پیش
- Rated ۵ out of 5by Firefox user 12635442, ۶ ماه پیش
- Rated ۵ out of 5by juicyjor, ۶ ماه پیش
- Rated ۴ out of 5by Johnny O. Brooks II, ۶ ماه پیش
- Rated ۵ out of 5by Firefox user 15460507, ۶ ماه پیش
- Rated ۵ out of 5by JT, ۶ ماه پیشWorks great! I can run Surfshark in Firefox through London and run Surfshark in Chrome
through New York at the same time. Very flexible and easy to use. - Rated ۲ out of 5by johnnyP, ۶ ماه پیشthis add on better be better than their app or manual settings for openvpn .......spent half the day trying to get openvpn to work ..... junk service i regret getting it
پاسخ توسعهدهنده
posted ۶ ماه پیشHi, Johnny, we'd love to help you with any issues you had with our OpenVPN setup. Could you reach out to us at support@surfshark.com or via live chat on our site? - Rated ۱ out of 5by Firefox user 14902835, ۶ ماه پیشMy computer currently shows lack of application memory with Surfshark showing 59G of use
پاسخ توسعهدهنده
posted ۶ ماه پیشHi there, thanks for your review. We'd like to take a closer look at the issues you're having with the lack of application memory, could you reach out to us at support@surfshark.com or via live chat on our site? - Rated ۵ out of 5by Firefox user 15323560, ۶ ماه پیش
- Rated ۴ out of 5by Firefox user 14289759, ۶ ماه پیش
- Rated ۵ out of 5by Firefox user 17837343, ۶ ماه پیشmore expensive than the average but it works I can really watch netflix or amazon without the vpn issue! and the extension is way more convenient for me
پاسخ توسعهدهنده
posted ۶ ماه پیشПривет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем веб-сайте?- Rated ۵ out of 5by Firefox user 16785903, ۶ ماه پیش
- Rated ۱ out of 5by Firefox user 18239263, ۶ ماه پیشThey charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.
Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.
When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.
I lost $94.33 in a minute. This company scams people out of their money.پاسخ توسعهدهنده
posted ۶ ماه پیشHi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at miles@surfshark.com? We'd be happy to take a look at your specific situation. - Rated ۳ out of 5by Firefox user 18234242, ۷ ماه پیش
- Rated ۱ out of 5by jan101, ۷ ماه پیشEver since the company began offering complimentary subscriptions through cashback, the service quality has significantly declined. There are frequent VPN disconnects and unstable connections occurring twice a day. The browser extension is subpar, causing a reduction in speed by more than 80% at times. Additionally, the split tunneling feature does not function properly, leading to lag issues while playing games. Customer support is inaccessible, lacking both live chat and email options for assistance. It is disheartening that new customers who availed the cashback promotion receive free VPN with presumably better service, while loyal paying customers like myself experience slow speeds and a lack of support. Thank you for nothing, just lost a customer.
پاسخ توسعهدهنده
posted ۷ ماه پیشHi, we appreciate your feedback. We apologize for the inconvenience you had due to multiple issues while using Surfshark and we'd be happy to help you as much as possible. Could you contact our support team at support@surfshark.com or via live chat on our website?