Last updated: 30 October 2026

This Policy covers the Off Grid AI desktop app, mobile app and browser extension, Off Grid AI Pro, and our websites (the "Service"). The Service is provided by Wednesday Solutions ("we", "us").


The apps run AI on your own devices. Your chats, prompts, files, recordings, memory, photos and videos are stored on your devices. We do not receive them.

Sync moves data directly between your own devices. It does not pass through our servers.

Your content leaves your devices only when you send it somewhere yourself. For example: when you use a cloud model, connect another service, or send us a problem report.

You control your content. You are responsible for securing your devices and backups.

• Purchases. Your email, your plan and your transaction details. A payment processor or app store handles payment. We never see your full card number.
• Your licence. Your licence key and, for each device you activate, a device ID and device name. We use this to check your plan and manage your device limit.
• Optional anonymous stats and crash reports. These are off until you turn them on (section 3).
• Website visits. See section 4.
• Messages you send us. This includes emails, newsletter sign-ups and problem reports. A problem report includes a debug log, and you see the log before you send it.
• Downloads and updates. When the apps download a model or an update, the server that sends the file sees your IP address and which file you asked for.

We never sell your content. We never use your content to train models.


Off until you turn them on. You can turn them off at any time in Settings. Each device has its own setting.

What they include:

• your device type, operating system, app version, memory size and language, and whether you have Pro;
• which screens, features and buttons are used, how often, and for how long;
• model downloads and how well models run;
• crash reports, with file paths and typed text removed.

What they never include: your prompts, replies, files, file names, search terms, web addresses, email, licence key or device ID.

Anonymous. Each install uses a random ID. We do not link that ID to you, your email or your licence. When you turn them off, the ID is reset. Because the data is not linked to you, we cannot find, copy or delete one person's data.

Who processes it. An analytics provider processes this data for us in the European Union. Your IP address reaches the provider, as with any internet connection. We do not use it to identify or locate you.

Legal basis. Your consent. You can withdraw it at any time in Settings.

Retention. 12 months, then the data is deleted.

App stores can also collect crash data under your device settings and their own policies.


Our websites use cookies and similar tools. We use them to understand how people use the site and to measure our ads.

• If you sign up or buy, we can link your visits to your email.
• When you buy, we share limited purchase data with our advertising partners. This data is a hashed email, the purchase, and the browser and network details of the visit. We share it to measure whether our ads work.

You can block cookies in your browser settings. The site still works without them.

• Videos are made on your devices. Your prompts, photos, characters and videos stay on your devices.
• A safety check runs on your device before a video is made. We do not receive its result.
• Exported videos carry an AI-generated label in their file information. Our Terms forbid removing it.
• If your Pro plan ends, you keep the videos you made.

Some services work under their own privacy policies:

• cloud models;
• connected apps and accounts;
• app stores;
• payment processors.

When you use one, it receives what you send it. We are not responsible for how they handle data.


We share data only with service providers who work for us:

• payment processing;
• licensing;
• email;
• hosting;
• analytics;
• advertising measurement.

We also share data when the law requires it, to protect our rights, or as part of a merger or sale of our business.

• Anonymous stats and crash reports: 12 months.
• Purchase and licence data: while your licence is active, and after that for as long as tax and accounting law requires.
• Other data: only as long as we need it for the purposes above.

We protect the data we hold with reasonable measures. No system is completely secure. Your content's security depends mostly on your own devices.


Depending on where you live, you can ask to access, correct, delete or export the personal data we hold. You can also object to or restrict how we use it. Email us to make a request. You can also complain to your local data protection authority.

You manage the content on your devices yourself. Delete it there.


We and our providers can process data outside your country, including in the European Union and the United States. Where the law requires it, we use safeguards for these transfers.


The Service is not for children under 13, or under the age of digital consent where you live. We do not knowingly collect data from them.


We can update this Policy. We post the new version here, with a new date. If a change is material, we tell you in the app or by email before it applies.


Email support@getoffgridai.co.