Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
116 reviews
- Rated 3 out of 5by Firefox user 15743954, duela 4 urteThe extension works, but the extension does not think I am signed in. Many times I open the browser, I am still connected to the VPN. If I go to nordvpn.com it says I am "protected", BUT the extension still prompts me to log in. It is very annoying. If I want to turn off the VPN, I first have to log in (I should already be logged in, but the extension doesn't realize that) and then once I log in (again) I can finally tell it to disconnect. This needs to be fixed.
Developer response
posted duela 4 urteHello. Do disconnect from our server before closing your browser to see whether the issue that you're currently experiencing persists the next time you launch it. - Rated 3 out of 5by Firefox user 15055898, duela 4 urte
- Rated 3 out of 5by Fugi, duela 4 urte
- Rated 3 out of 5by Altermoon, duela 4 urteWhy add-on screen so small? (http://dl3.joxi.net/drive/2019/12/27/0029/3490/1904034/34/92df2bfbdc.png) Fix it!
Developer response
posted duela 4 urteHello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com. Developer response
posted duela 4 urteHello. Do reinstall our extension to see whether the issue regarding its malfunctioning persists afterward. In case it does, drop a line to our customers' support team, for them to provide you with further assistance on the issue's resolve. You may reach our team out at support.nordvpn.com.- Rated 3 out of 5by Firefox user 15498243, duela 5 urteFast internet speed but lacks a lot of options that the desktop app has. You cannot access different protocols like tcp/udp - cannot access onion servers or ob servers if you are in a dangerous country.
Would be nice if these options could be available in the extension.
At this moment I have to us the desktop app to do this tasks - but the internet speed when doing so since the latest update slows the speed down to very low levels- reminds me of sending a message via a wounded pidgeon.Developer response
posted duela 5 urteHello. The specialty servers are inaccessible via our extension due to the different protocol usage. However, in terms of our application's connection speed, it does depend on a number of factors and can be improved by altering a few settings dependently on the configuration used. Hence, it would be best if you'd contact our customers' support team, for them to check what could be causing the slowdown and provide you with assistance on speeds improvement. Our team is available 24/7 at support.nordvpn.com. Thank you! - Rated 3 out of 5by Electrodoss, duela 5 urte
- Rated 3 out of 5by Andre, duela 5 urte
- Rated 3 out of 5by Nirav Patel, duela 5 urteNot able to select different country. Extension cannot load country list.
Developer response
posted duela 5 urteHello. Do contact our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve afterward. You may reach our team out at support.nordvpn.com. - Rated 3 out of 5by Firefox user 14869000, duela 5 urteThe app works some of the time, then it goes buggy on me and then disconnects. I try to logon, and it asks me for my u.n. and pw again, and continually disconnects after I try to logon again. other times I logon, and it stays that way until the day is done.
Developer response
posted duela 5 urteHello. It would be best if you'd contact our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve afterward. Our team is available 24/7 at support.nordvpn.com. - Rated 3 out of 5by Firefox user 15311655, duela 5 urteWorks just fine, sometimes I have to disable then re-enable for me to log in again, but my main concern is the permissions required by the extension, Why does it need access to my private browsing for the extension to work? can someone please explain this to me? this is a major privacy concern to me
Developer response
posted duela 5 urteHello. Apologies if this has caused you any confusion. This is a Firefox requirement and the way it handles proxy connections. Everything's working as intended. - Rated 3 out of 5by Firefox user 13174997, duela 5 urte
- Rated 3 out of 5by Firefox user 15296509, duela 5 urte
Developer response
posted duela 5 urteHello. We'd advise you on using our application to access our services while in countries with heavy internet censorship rules. Anyways, it would be best if you'd contact our customers' support team if experiencing any issue regarding our service's accessibility or functionality. Our team is available 24/7 at support.nord-help.com.- Rated 3 out of 5by Firefox user 15279332, duela 5 urteAdd-on works well once you are connected, but if for some reason you want to disconnect. (As I often do for development purposes where I have to connect to something in the local network or on the localhost, which for some reason it also redirects). You'll find yourself logged out of the add-on and you will have to log in again to be able to disconnect from the vpn server. If they fix that issue this add-on would be significantly better. In addition to that they could add features that are in the desktop application on Mac, that aren't in this add-on. (like the ability to select a server).
Developer response
posted duela 5 urteHello. We do appreciate your feedback and will forward it to our developers team to address it accordingly. Thank you! - Rated 3 out of 5by Firefox user 14129601, duela 5 urte
- Rated 3 out of 5by Firefox user 14592430, duela 5 urteGets stuck a lot. Sometimes requires a https login for some proxies. The speed is very good, no ip leaks. But the extension by itself is a problem.
Developer response
posted duela 5 urteHello. Everything appears to be working as intended on our end. Could you please contact us at support.nordvpn.com, so our team could check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve? - Rated 3 out of 5by Firefox user 15129354, duela 5 urteThe firefox addon is OK, however it does not save your country preference and for that reason it becomes ANNOYING!
- Rated 3 out of 5by Firefox user 15001834, duela 5 urte
- Rated 3 out of 5by Firefox user 14964369, duela 5 urteI'm running Linux and this add-on greatly simplifies my connection process for secure browsing.
Edit: Connection issues are difficult to resolve using this add-on. Feels like Nordvpn traffic is very slow like they are overloaded at times. Still works ok now and then - Rated 3 out of 5by viciousdave, duela 5 urte
- Rated 3 out of 5by Firefox user 14714361, duela 5 urteNot logged-in in my browser. I only use in 2 device.
Developer response
posted duela 5 urteHello. We'd advise you on contacting our customers' support team, for them to check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nord-help.com. - Rated 3 out of 5by Firefox user 14713872, duela 5 urte
- Rated 3 out of 5by Firefox user 14681974, duela 5 urteIt is good, but I can only open the extension once. If I close it after opening it for the first time it won't start again. So then i have to delete it and reinstall it.
Developer response
posted duela 5 urteHello. It would be best if you'd contact our customers' support team while specifying the exact issue that you are currently experiencing, for them to check what could be causing it and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - Rated 3 out of 5by Firefox user 14290409, duela 5 urteKeeps losing the connection for no reason on some servers.
Developer response
posted duela 5 urteHello. We'd advise you on checking whether any other extension ain't interfering with the connections of ours by disabling them. If anything, drop a line to our customers' support team, for them to check what could be causing the issue and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com.