GRW not displaying counts, etc. Puntuado con 1 de 5 estrellas

I am experiencing the same problem previously described here by another user: My icon occasionally changes colors, but otherwise provides no information, only a one-click method for opening GR. I'm experiencing this on two computers (One Win, One Mac) which are on completely separate networks. Please advise.

Esta valoración es de una versión anterior del complemento ( 

Please, post bugreports on the forum, because I need more information about the issue