Help! I need sbdy Puntuado con 3 de 5 estrellas

I watched carefully to my profile, I have found no trace of the specified characters in the answer to Patrice le March (4, 2013). However FireFTP does not work on my computer for almost two months.
How do I delete all files FireFTP and leave with a clean install?

Esta valoración es de una versión anterior del complemento (