What BugSnaps Collects

BugSnaps collects information only when a user manually creates a report. Reports may include the page URL, page title, screenshot, browser and device metadata, viewport size, console messages captured after extension injection, user-written descriptions, reproduction steps, project names, and account email addresses.

What BugSnaps Does Not Do

BugSnaps does not continuously record browsing activity, does not intentionally capture passwords, does not sell user data, and does not use report content to train AI models.
Data Sharing

Private reports require account access. Public report links are opt-in and can be revoked. Authentication is handled through Neon Auth and password login for approved accounts. Passwords are stored as salted hashes. Payment processing is handled by Stripe. Production deployments should store screenshots in private object storage and serve them through authenticated BugSnaps endpoints.
Retention and Deletion

Users can delete reports from the dashboard. Production operators should configure backups, object-storage lifecycle rules, and account deletion workflows before public launch.
Contact

For privacy requests, contact support@bitforgellc.com.