Extension with potential Rated 4 out of 5 stars

I tried Cocoon for two weeks and gave up on it. First, it is slow. They clearly do not have enough server capacity on their end to route all the user traffic. Second, it is buggy. It crashed Firefox numerous times when I tried to log on (especially after upgrading FF to 15.0.1). So this is a case of good idea, bad implementation.


I think I was overly harsh on Cocoon in my initial review. After a few days, I decided to give it another try and see if my issues were just related to the FF 15 upgrade. Many of the bugs are sorted out. No random crashes so far. I still have a couple of problems: 1) Bugs when accessing an email account using the Outlook Web App. Some of the menu items in OWA do not show up or do not work when clicked. 2) Random lags here and there. e.g. when trying to use a search engine. The lags are not enormous, but they are noticeable (so we're talking seconds, not milliseconds). There are major lags in streaming Flash videos, but this is an understandable byproduct of using a proxy server. Obviously more server capacity is required.

In conclusion, I'm still trying to use Cocoon for the time being. (It is handy in a coffee shop when I'm using a public wifi connection.) I'm hoping that things get better as more people learn of this addon.

This review is for a previous version of the add-on (vb-20120830181920.1-signed.1-signed). 

Re: Disappointing extension

<br>First, thank you for the review. All the feedback we can get is useful as we improve the extension. We released a new version of the add-on that is compatible with Firefox 15. You can get it at our website, getcocoon.com/support/download, and you can get it right here on this page. <br><br>As far as I understand it, nojFF you installed the newest client, but still had bad latency and slowness. I'd like to learn more about why this is happening to you! For privacy reasons, please contact me at tj (at) vworldc (dot) com. So we can discuss this issue in private!