Correct Identity

Rated 4 out of 5 stars

by ReComp on June 25, 2015 · permalink

Hi!

Same issue here.

Some information below, which can be helpful for resolving the problem.

We have a "fake" identity, which has a wrong incoming server address - this is for using a correct public mail address. The outgoing server address is correct, so the mails can go out from it.

The send button is greyed out, when we use the fake identity. And it is greyed out, when we type a valid mail address as a destination mail address.

But when we use the other (fully functional, real) identity, everything is working fine.

We don't have another addons installed.

The problem exists since we have updated Thunderbird to version 38.0.1 Everything worked correctly before.

Thank you in advance for your timely response in this matter.

Best regards,
Bence