Maybe not Rated 3 out of 5 stars

I am really conflicted here. I have loved SU for years and I really have gotten a ton of good use out of it. I have found all kinds of good material on it and my busy schedule has kept me from spending more time on place like SU. That facet merits a true 5 star rating and I salute them for a job well done!

What is the problem? I have contacted them about some bugs- especially the jumpy icon issue and the problem is their employees. Similar Web had the exact same jumpy icon flaw and when I wrote them they made a fix relatively quickly and we all lived happily ever after. In fact, I run 100+ add-ons and every other developer has figured out how to have a stable add-on. If they don't I simply kick it to the curb. Things either work or they don't. I teach tech and one of the most liberating things I tell people is that they often times are NOT bad with tech. The problem is the tech they use is messed up. If things worked as advertised it would be a breeze.

When I write the SU people it takes them a long time to respond and they have no idea what I am talking about. I send them information such as my browser, OS... and a week or so later they ask for it again. I send it and they ask for it again and ask for screenshots. I send those and they STILL can't figure it out. They then ask for my browser, OS and maybe some screenshots...This has happened more than once. I had forgotten about what happened the first time and when I write them back it was "Here we go again... Uggghhh...."

The bottom line is there is some amazing material that the community has posted but the employees that I have spoken to have some really dim bulbs...

This review is for a previous version of the add-on (4.15).