Reviews for ZenMate Free VPN
ZenMate Free VPN by ZenMate
Response by ZenMate
Developer response
posted 6 years agoHello there!
Thank you for the elaborate feedback.
Please note that the blue icon indicates that you are not logged into your ZenMate account. To do so, you just need to left-click on the icon and the signup page will open. On this page, in the top-right corner, you should see a login button and after introducing the email and password linked to your ZenMate account, the icon will turn green. Your browser is now fully protected.
We kindly ask you to not to log out from the extension when you do not want to use it but simply use the on/off button you see at the bottom of the menu. This way, you should not see a blue icon, but either grey (inactive) or green (active).
About the second issue you described, it seems like a speed issue - this would explain why it works with changing locations -, however, it might also be related to the fact that the website does not work with the specific location/IP you have during the session and it works with another one. Unfortunately, it is hard to troubleshoot this issue here with the information provided. Thanks for your understanding.
Enjoy using ZenMate and feel free to contact us again for any question, suggestion, or problem you may have in the future. You can also check our support page for useful information on all of our products: https://support.zenmate.com/hc/en-us
Best wishes from your ZenMate team.
Thank you for the elaborate feedback.
Please note that the blue icon indicates that you are not logged into your ZenMate account. To do so, you just need to left-click on the icon and the signup page will open. On this page, in the top-right corner, you should see a login button and after introducing the email and password linked to your ZenMate account, the icon will turn green. Your browser is now fully protected.
We kindly ask you to not to log out from the extension when you do not want to use it but simply use the on/off button you see at the bottom of the menu. This way, you should not see a blue icon, but either grey (inactive) or green (active).
About the second issue you described, it seems like a speed issue - this would explain why it works with changing locations -, however, it might also be related to the fact that the website does not work with the specific location/IP you have during the session and it works with another one. Unfortunately, it is hard to troubleshoot this issue here with the information provided. Thanks for your understanding.
Enjoy using ZenMate and feel free to contact us again for any question, suggestion, or problem you may have in the future. You can also check our support page for useful information on all of our products: https://support.zenmate.com/hc/en-us
Best wishes from your ZenMate team.
1,167 reviews
- Rated 3 out of 5by 10tacle, 6 days ago
- Rated 1 out of 5by Ayaz Zarifov, 6 days agoПодключился и просто сайты не открываются; это фишка такая похоже.
- Rated 1 out of 5by UK Bera, 14 days ago
- Rated 1 out of 5by masoud, 21 days ago
- Rated 1 out of 5by Firefox user 18110537, a month ago
- Rated 5 out of 5by nzmshn, 2 months ago
- Rated 5 out of 5by Overlord, 2 months ago
- Rated 1 out of 5by Gladn, 2 months ago
- Rated 5 out of 5by Firefox user 14703530, 2 months ago
- Rated 5 out of 5by Nipi, 2 months ago
- Rated 5 out of 5by Firefox user 14968878, 3 months ago
- Rated 1 out of 5by Женя, 3 months ago
- Rated 1 out of 5by m.ca, 3 months agoLe module a fonctionné un jour. Par la suite, il y avait des coupures de connexion, qui m’ont fait perdre le temps pendant le diagnostique. C’est de la merde !
- Rated 1 out of 5by Локсли, 4 months agoДополнение не рабочее. При включнном ZenMate ни один сайт не открывается.
- Rated 5 out of 5by porc louis, 4 months ago
- Rated 5 out of 5by Sami, 4 months ago
- Rated 4 out of 5by farel, 4 months ago
- Rated 4 out of 5by halic, 4 months agoHi FF friends :) After a long break with the merging of Zen+Cyberghost companies, I now [today] believe Zen free VPN is finally back + working on FF. It used to always say, "Zen is currently turned off". I just test installed it on: FF-115esr + Brave-1.57 and it's now functioning great. The clue that alerted me was the rave reviews at 'Free VPN ZenMate-Best VPN for Chrome' here https://chromewebstore.google.com/detail/free-vpn-zenmate-best-vpn/fdcgdnkidjaadafnichfpabhfomcebme/reviews ...So I thought - WTF?! I then removed the FF Zen addon from FF, closed FF, re-opend FF, then re-installed the Zen addon. And to my shock + delight...... It worked! [just like a dream...] I'm in aussieland if that counts ;) Good luck <3
- Rated 1 out of 5by A., 4 months ago