Reviews for VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox by VeePN
22 reviews
Developer response
posted a month agoHi,
We are sorry to hear that you are facing issues with your connection. Please reach out to us at support@veepn.com with 'Firefox Store Reviews' in the subject so we can look into the issue and provide a solution.
Sincerely, Nikolas
Customer Support Team- Rated 2 out of 5by Ali Ahmadabadi, 2 months agobro it wont work says file not found i have the same in chrome it works but zen wont load it in EDIT: okay so can you please add support for zen it would be appreciated
Developer response
posted 2 months agoHi Ali!
Thank you for your review. I am sorry that it doesn't work in the Zen browser. Despite the fact that Zen is based on Firefox, we do not provide official support for Zen. If you have any other questions or concerns, email us at support@veepn.com and include "Firefox Review" in the subject.
Best regards, Lucas, VeePN Support. - Rated 2 out of 5by Firefox user 18700087, 2 months agonot exactly FREE - you can get a small amount for free, but to get it actually done right you have to pay, figures
Developer response
posted 2 months agoHi,
We’re sorry to see only 2 stars. While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. If you have any concerns or need assistance, please reach out to us at support@veepn.com with "Firefox Store Review" in the subject.
Sincerely, Nikolas
Customer Support Team - Rated 2 out of 5by elegrass16, 3 months agoНифига не reliable, при попытке подключения что-то думает 10 секунд и не подключается, и так может раз 50 подряд. никакой гарантии, что подключится, нет.
Developer response
posted 3 months agoHi!
I am sorry that you consider our extension not reliable. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. - Rated 2 out of 5by Kvaksy, 3 months agoРаботает редко, чаще при попытке подключиться задумывается и не может этого сделать.
Developer response
posted 3 months agoHi Kvaksy!
I am sorry that it doesn't work frequently on your end. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. Developer response
posted 3 months agoHi Trebor!
Thank you for your kind review. Despite the positive review, you gave us only 2 stars. Is it possible for you to share your experience? Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.- Rated 2 out of 5by Firefox user 15350029, 3 months ago
Developer response
posted 5 months agoHi Vladimir,
We're sorry to hear that you're having trouble connecting. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- Rated 2 out of 5by Firefox user 14496115, 6 months agoit was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
Developer response
posted 6 months agoHi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team - Rated 2 out of 5by j1mster, 6 months ago
- Rated 2 out of 5by Firefox user 14251302, 6 months agoНе работает на столько, что даже не устанавливает соединение. Просто не включается.
Developer response
posted 6 months agoHi,
Thank you for your feedback. We're sorry to hear that you're having trouble with the extension not connecting. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team - Rated 2 out of 5by Dmitry07, 8 months agoА что описывать я и так ещё раз напишу. Перестали работать бесплатные локации. В чём проблема?
Developer response
posted 8 months agoHi. Sorry for any inconvenience caused. We invite you to contact us at support@veepn.com so we can identify and fix the issue you are facing. Please also mention 'Firefox Store Reviews' for faster identification
Kind regards, Alex
Customer Support Team - Rated 2 out of 5by usergamer, 10 months agoworks but doesn't let me use my full internet speed for the free version.
Developer response
posted 10 months agoHi there! Thank you for your honest review. Unfortunately, the VPN as a technology is not perfect and it uses bandwidth to encrypt your connection. That is why your speed under VPN is not the same as it would be without VPN. I would recommend connecting to the closest location to your country.
In case you have any additional questions, feel free to contact us at support@veepn.com and add "Firefox Review" to the subject of your email.
Regards, Lucas, Veepn Support. Developer response
posted a year agoHi Golmorad! We are sorry that you dissatisfied with our service. Please contact us at support@veepn.com and share your thoughts. We'd be glad to make things up to you.- Rated 2 out of 5by wang, a year ago
- Rated 2 out of 5by Mohammad Shahnazi, 2 years ago
- Rated 2 out of 5by Regemfake, 2 years agoОкно выбора стран и включения ВПН часто зависает и не открывается, что лечится только перезапуском самого дополнения. Также часто при потере соединения вылетает вкладка вместе со всей несохраненной информацией. Невозможно нормально пользоваться приложением из-за этой кривизны
Developer response
posted a year agoHi there! We are sorry to hear about your issue, please describe it at support@veepn.com, so we can help you ASAP. Developer response
posted a year agoThanks for your feedback! We are interested in helping you. Please drop us a message at support@veepn.com. One of our agents will gladly assist you with any issues.- Rated 2 out of 5by FanTzy, 3 years agoPlease fix the issue when in private mode. It's just keep loading. I'll give you 5 star after you fix that issue. Thanks.