Reviews for VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox by VeePN
Review by Riko_Crimea
Rated 1 out of 5
by Riko_Crimea, a month ago728 reviews
Developer response
posted 19 hours agoHi! Thank you for your review. I am sorry to know that it doesn't work as you mentioned. May I ask you to share more about your experience? Please, email us at support@veepn.com and include "Firefox Review" in the email's subject. Best regards, Lucas, VeePN Support.- Rated 1 out of 5by ender, 2 days ago
- Rated 5 out of 5by Firefox user 18624315, 3 days ago
- Rated 1 out of 5by Insider, 6 days agoEven the power button doesn't work! Please check the functionality more often.
It is easier for users to find another addon than to write to your mail.Developer response
posted 6 days agoHi!
I am sorry you have experienced an issue with the extension. Is it possible for you to share more details? Please, email us at support@veepn.com and include "Firefox Review" in the email's subject.
Best regards, Lucas, VeePN Support. Developer response
posted 7 days agoHi Viatus,
We're sorry to hear that you're having trouble connecting to the free servers. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can help resolve this issue.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by eeeMan, 10 days agoни к одной стране не подключается, нах это дерьмище тогда висит в магазине расширений?
Developer response
posted 9 days agoHi,
We’re sorry to hear about the connection issues you're experiencing. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team - Rated 4 out of 5by edenflare, 10 days agoCan you split tunnel VPN with just say 1 or more tabs out of 50-100? So let's say 50 tabs normal internet, but that 1 tab or 2 I want to think I'm from USA so it's URL based VPN split tunneling?
Developer response
posted 10 days agoHi! Thank you for your question. In the Firefox extension, we have an "Exclude websites" feature, that allows you to add websites that you would like to exclude websites that won't be using a VPN connection. If you have any questions, feel free to ask support@veepn.com and include "Frefix Review" in the email's subject. Best regards, Lucas, VeePN Support. - Rated 1 out of 5by DERZACH, 11 days ago
- Rated 1 out of 5by Firefox user 18602303, 13 days ago
- Rated 1 out of 5by Firefox user 14699268, 13 days ago
- Rated 1 out of 5by Firefox user 13588365, 15 days ago
Developer response
posted 13 days agoHi,
We're sorry to hear that you're having trouble connecting. Don't hesitate to get in touch with us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Daiana
Customer Support Team- Rated 1 out of 5by Jogann, 18 days ago
Developer response
posted 18 days agoHi Vladimir,
We're sorry to hear that you're having trouble connecting. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Firefox user 14861975, 23 days ago
- Rated 1 out of 5by Gladn, 24 days ago
Developer response
posted 24 days agoHello,
We understand how negative reviews can impact your decision, but at VeePN, we are committed to constantly improving our service. We encourage you to give us a try and experience the positive changes firsthand. Should you have any questions or concerns, please don't hesitate to contact us at support@veepn.com and mention 'Firefox Store Review' in the subject line.
Best regards,
Alex
Customer Support TeamDeveloper response
posted 24 days agoHi there!
We're sorry to hear that negative reviews have discouraged you from trying VeePN. We’re constantly working to improve our service and encourage you to give it a try. If you have any questions or concerns, please feel free to reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject.
Sincerely,
Alex
Customer Support TeamDeveloper response
posted a month agoHi!
We're sorry to hear that negative reviews have discouraged you from trying VeePN. We’re constantly working to improve our service and encourage you to give it a try. If you have any questions or concerns, please feel free to reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Александр, a month ago
- Rated 5 out of 5by Pedro1997, a month ago
- Rated 1 out of 5by Yok, a month ago
Developer response
posted a month agoHello,
We're sorry to hear that you're experiencing issues with the extension. We would like to help you resolve this as quickly as possible. Please get in touch with us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject line. We are looking forward to assisting you.
Best regards,
Alex
Customer Support Team- Rated 1 out of 5by Jefferson Castillo, a month agoIf I could give a 0, I would. One month ago I tried it in Free mode and in worked. I decided to purchase a year of service and up to this moment, I am not allowed to connect to servers in Premium mode. I raised a Support Request on July 30th (almost one month ago) and I haven't received a resolution to this matter. A couple of days ago I requested a REFUND to VeePN and they haven't even replied to my request. Bad service. Bad customer support as well. This is what you will face if you run into issues. DO NOT RECOMMEND.
Developer response
posted a month agoHi there! We apologize for the inconvenience if the extension is not working for you. Please reach out to us at support@veepn.com and include 'Mozilla Firefox Review' in the subject line so that we can assist you promptly. Sincerely, Alex Customer Support Team