Reviews for VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox by VeePN
Review by wang
Rated 2 out of 5
by wang, 10 months ago714 reviews
- Rated 1 out of 5by Firefox user 14861975, 3 hours ago
- Rated 1 out of 5by Gladn, a day ago
Developer response
posted 18 hours agoHello,
We understand how negative reviews can impact your decision, but at VeePN, we are committed to constantly improving our service. We encourage you to give us a try and experience the positive changes firsthand. Should you have any questions or concerns, please don't hesitate to contact us at support@veepn.com and mention 'Firefox Store Review' in the subject line.
Best regards,
Alex
Customer Support TeamDeveloper response
posted 18 hours agoHi there!
We're sorry to hear that negative reviews have discouraged you from trying VeePN. We’re constantly working to improve our service and encourage you to give it a try. If you have any questions or concerns, please feel free to reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject.
Sincerely,
Alex
Customer Support TeamDeveloper response
posted 3 days agoHi!
We're sorry to hear that negative reviews have discouraged you from trying VeePN. We’re constantly working to improve our service and encourage you to give it a try. If you have any questions or concerns, please feel free to reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject.
Sincerely, Nikolas
Customer Support Team- Rated 1 out of 5by Александр, 4 days ago
- Rated 5 out of 5by Pedro1997, 7 days ago
- Rated 1 out of 5by Yok, 7 days ago
Developer response
posted 9 days agoHello,
We're sorry to hear that you're experiencing issues with the extension. We would like to help you resolve this as quickly as possible. Please get in touch with us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject line. We are looking forward to assisting you.
Best regards,
Alex
Customer Support Team- Rated 1 out of 5by Jefferson Castillo, 11 days agoIf I could give a 0, I would. One month ago I tried it in Free mode and in worked. I decided to purchase a year of service and up to this moment, I am not allowed to connect to servers in Premium mode. I raised a Support Request on July 30th (almost one month ago) and I haven't received a resolution to this matter. A couple of days ago I requested a REFUND to VeePN and they haven't even replied to my request. Bad service. Bad customer support as well. This is what you will face if you run into issues. DO NOT RECOMMEND.
Developer response
posted 9 days agoHi there! We apologize for the inconvenience if the extension is not working for you. Please reach out to us at support@veepn.com and include 'Mozilla Firefox Review' in the subject line so that we can assist you promptly. Sincerely, Alex Customer Support Team - Rated 5 out of 5by Firefox user 18577008, 14 days ago
- Rated 1 out of 5by Firefox user 13558368, 14 days ago
- Rated 1 out of 5by Riko_Crimea, 19 days ago
- Rated 5 out of 5by Григорий, 21 days ago
- Rated 5 out of 5by Firefox user 18561939, 23 days ago
- Rated 1 out of 5by anndie, 24 days ago
- Rated 5 out of 5by Сергей Который, a month agoSatisfied with this VPN. I was looking for a free extension that could provide me with good speed and the websites excluding feature. There are also good choices for locations you can choose.
A few wishes:
I suggest you add a reverse feature of the "Exclude websites" that we have now. It will be more comfortable to set only sites to which VPNs apply.
Maybe add some frequently used features on the main screen?
I would like to consider the paid plan if it will be working stable.
Thank you!Developer response
posted 23 days agoHi!
Thank you for the 5-star review and for sharing your positive experience with VeePN! We’re glad to hear that the speed and features are meeting your needs. We appreciate your suggestions and certainly consider them as we continue improving our service.
Please note that some features may be temporarily unavailable due to the transition to Manifest V3. If you have any questions or need more information, please don't hesitate to contact us at support@veepn.com, and mention 'Firefox Store Review' in the subject. We’re also excited to hear that you’re considering the paid plan—our goal is to provide a stable and reliable user experience.
Sincerely, Nikolas
Customer Support Team - Rated 2 out of 5by Firefox user 14496115, a month agoit was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
Developer response
posted 25 days agoHi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team Developer response
posted 25 days agoHi!
Please, note that we do not collect any sensitive data. More details can be found on your Privacy Policy page.
In case you have any additional questions or concerns, please, email us at support@veepn.com and include "Mozilla Firefox Review" in the email's subject. We would be happy to answer all your questions.
Best regards, Daiana
Customer Support Team.- Rated 1 out of 5by Merian_2009, a month agoШлак нерабочий после того как путин выиграл 3000 вместо 3 млн ....
- Rated 5 out of 5by mah, a month ago
- Rated 1 out of 5by Firefox user 18541214, a month ago
- Rated 1 out of 5by Firefox user 15196222, a month ago
- Rated 5 out of 5by Andrey, a month ago