Review by Firefox user 16276022
- Rated 1 out of 5by Quinnie, 20 days agoNght mode does not work, even after following the video tutorial - after choosing the "Options" menu, you get stuck in a never-ending loop wher it will keep saying you have not got the extension installed (even if you do). This has become a waste of a whole hour, which could have been a simple install.
EDiT to the developer: This is the same response you send all your users. This is not a support message, it is my review of your addon that does not work as it should. I have in any case uninstalled it and will not support you until these errors and problems are retified in future. I love your idea of this addon, but there is a lot that can be improved on instead of using the same old generic messages you send as a reply.
I managed after yet another struggle and lots of time i will never get back, to get the night mode to work (users shouldn't be struggling for hours to get 1 addon to work correctly). Yet another thing I found annoying is that for each and every website you wan to be on night/dark mode, you have to choose that mode each and every time. Nowehere is there an option for ALL websites to act this way. There are other addons that work properly in this regard.
Developer responseposted 20 days agoHi there,
Please do not use this review section as a support forum.
I am happy to help you at https://www.turnoffthelights.com/support
Do you use any other Firefox extensions in the background? It is possible that the other Firefox extension is blocking the opening of the Turn Off the Lights Options page. Disable that Firefox extension will solve this problem.
To better understand the issue you are facing, I would appreciate it if you could provide me with more information. If you encounter a loading bar on the Turn Off the Lights Options page, it is likely caused by other Firefox extensions that are currently enabled in the background. These extensions may be blocking the web page from loading properly. To assist you further, please fill out the support form and include details about your web browser version and the version of the extension you are using.
Rest assured, I am here to assist you and enhance your overall experience.
- Rated 5 out of 5by Rzrz, a month agoI'm just using this to block 60fps videos, works flawlessly. Unfortunately youtube doesn't provide 1080p 30fps videos so you have to settle with 720p