Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
Response by Surfshark
Developer response
posted a year agoHi there, we're sorry to hear about the trouble you're experiencing with logging in. It sounds like you've already taken some steps to resolve this by resetting your password. To assist you further, could you please reach out to our support team at support@surfshark.com or via live chat? They'll be able to help you troubleshoot this issue more effectively.
1,051 reviews
- Rated 5 out of 5by Mark Lee, 2 days ago
- Rated 4 out of 5by Richard, 3 days ago
- Rated 5 out of 5by Mirsad, 7 days ago
- Rated 5 out of 5by Firefox user 16323697, 7 days ago
- Rated 5 out of 5by rezzo, 8 days ago
- Rated 5 out of 5by Frankie Happy Carpet, 8 days ago
- Rated 5 out of 5by Firefox user 13795560, 8 days ago
- Rated 4 out of 5by charlie9462, 9 days agoI only wish that I didn't lose so much bandwidth when using ShurfShark. I love the security but it slows everything down by a considerable amount. I could go into Gbps or Mbps loss but I won't bother with that.
Developer response
posted 8 days agoHey! It's normal to experience some speed reduction with a VPN due to encryption. To improve your speed, try connecting to a server closer to your location. If these steps don't help, our support team is ready to assist at support@surfshark.com. - Rated 5 out of 5by Leetle Fool, 9 days ago
- Rated 5 out of 5by Peanut Butter Padawan, 10 days ago
- Rated 1 out of 5by Firefox user 18921185, 11 days agoHorrible crap hardly works. Ever. Slow, unreliable, buggy. Look elsewhere for a VPN that actually works instead of wasting your time and money on this pile of crap.
Developer response
posted 10 days agoHi there, we're sorry to hear about your experience. Connection issues can be frustrating, and we want to help. We recommend testing different servers. If that doesn't resolve the issue, please contact our support team at support@surfshark.com so we can assist you further. - Rated 4 out of 5by Firefox user 18266845, 14 days ago
- Rated 1 out of 5by mobe, 17 days ago
- Rated 5 out of 5by oldThing, 18 days ago
- Rated 5 out of 5by Firefox user 17921932, 19 days ago
- Rated 3 out of 5by Firefox user 16034835, 19 days ago
- Rated 3 out of 5by Marti, 20 days ago
Developer response
posted 20 days agoHi there. While we offer a 7-day free trial, Surfshark is a paid service, and users are required to pay a subscription fee after the trial period ends. We’d be happy to help with any other questions you may have — get in touch with us at support@surfshark.com or via live chat on our website.- Rated 5 out of 5by Firefox user 17229915, 20 days agoI use this vpn on all my devices, desktop, laptop, tablet and phone. I have it as a browser extension on the windows machines. It works great and it is rare to have any glitches. This year (2025) they seem to have worked out the glitches in the Mozilla browser add on.
Developer response
posted 21 days agoПривет, нам жаль слышать, что у вас возникли проблемы. Мы бы с радостью помогли вам с любыми проблемами, которые могут возникнуть у вас с Surfshark. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com, и мы проверим их.- Rated 3 out of 5by Firefox user 18900044, 24 days ago
- Rated 5 out of 5by Firefox user 18901065, 25 days ago
Developer response
posted 24 days ago¡Hola! Surfshark es un servicio de pago; sin embargo, ofrecemos una garantía de reembolso de 30 días para realizar pruebas. Si tienes alguna pregunta, no dudes en contactarnos en support@surfshark.com o a través del chat en vivo de nuestro sitio web.- Rated 5 out of 5by Gary L Shaw III, a month ago