Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
Review by Firefox user 17910097
Rated 1 out of 5
by Firefox user 17910097, 4 months ago682 reviews
- Rated 4 out of 5by JoanVT, a day ago
- Rated 1 out of 5by lostprophet, 21 days agoit simply doesnt work. it works at the beginning of the connection for 1-2 minutes then it stop. useless
- Rated 5 out of 5by Firefox user 17935957, 21 days ago
- Rated 5 out of 5by Firefox user 18039464, 23 days ago
- Rated 1 out of 5by Firefox user 18037445, 25 days ago
- Rated 1 out of 5by Firefox user 16127288, a month ago
- Rated 4 out of 5by Firefox user 14772783, a month ago
- Rated 5 out of 5by Firefox user 18032041, a month ago
- Rated 4 out of 5by Firefox user 13904912, a month ago
- Rated 4 out of 5by Firefox user 13300343, a month ago
- Rated 5 out of 5by George Thomas, a month agoWorks perfectly and keeps getting better with constant updates.
- Rated 5 out of 5by Firefox user 14292588, a month ago
- Rated 5 out of 5by Firefox user 13142129, a month ago
- Rated 5 out of 5by Firefox user 13566193, 2 months ago
- Rated 1 out of 5by Aleksander_W, 2 months agoWaste of time, it doesn't work, after enabling browser is not able to connect to any host.
Developer response
posted 2 months agoПривет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать.- Rated 5 out of 5by Firefox user 16918293, 2 months ago
- Rated 5 out of 5by Lunamaria, 2 months agoSo, I have no idea where the negative reviews are coming from. People are either 1) Expecting a paid product to be paid for, 2) Don't know the basics of how internet connections work, and 3) Don't know how to navigate their website. As of 23/07/2023 they have live chat.
This VPN + Extension has found more than MWB DidDeveloper response
posted 2 months agoHey Lunamaria! Thank you for your positive feedback! We are pleased that you are satisfied with the application overall. 🙏 - Rated 1 out of 5by liroken646, 2 months agoWhen i click in "create account" doesn't seem to have a free option so... #Trash.
Developer response
posted 2 months agoHey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark. - Rated 1 out of 5by Dmitry Vladimirovich, 2 months agoНе работает! Нет подключения ни к одной стране!
Подключиться повторно для сохранения защиты
Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.Developer response
posted 2 months agoПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! - Rated 1 out of 5by Firefox user 17700114, 2 months agofake connection, not even the DNS servers can be connected when this add-on say it is connected.
Developer response
posted 2 months agoHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Rated 1 out of 5by CDzun, 3 months agoCannot connect to any server what the point of this useless add-on?
Developer response
posted 2 months agoHello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details! Developer response
posted 3 months agoHey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!- Rated 1 out of 5by Firefox user 12141553, 3 months agoJust stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.
Developer response
posted 3 months agoHi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!
Could you contact us at support@surfshark.com or via live chat?