Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
Review by Firefox user 17763395
Rated 5 out of 5
by Firefox user 17763395, 10 months ago707 reviews
- Rated 5 out of 5by cryptoheadhunter, 2 days ago
- Rated 5 out of 5by Firefox user 17700789, 4 days ago
- Rated 5 out of 5by Firefox user 14969199, 5 days ago
- Rated 5 out of 5by Firefox user 18170181, 9 days ago
- Rated 5 out of 5by SEcurity Services San Diego, 10 days ago
- Rated 2 out of 5by office, 11 days ago
Developer response
posted 14 days agoHi there! We're happy to hear that you're pleased with Surfshark overall. However, if there's any way for us to improve your experience even further, feel free to contact our support team at support@surfshark.com or join our live chats.- Rated 1 out of 5by Alfado, 18 days agoAbsolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
Developer response
posted 17 days agoHi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner? - Rated 5 out of 5by Rudi Stalzer, 23 days ago
- Rated 4 out of 5by Firefox user 17377862, 23 days ago
- Rated 5 out of 5by One God, 24 days ago
- Rated 1 out of 5by Firefox user 18105820, a month ago
- Rated 5 out of 5by Firefox user 15531607, a month ago
- Rated 5 out of 5by Firefox user 13753045, a month ago
- Rated 4 out of 5by cexv, a month agoWorks fine in Private mode, but when you exit this mode it retains the VPN in the normal browser mode. Therefore every secure website kicks you out because it does not accept you're not in your own country. The solution should be when exiting the VPN quits BOTH modes.
Developer response
posted a month agoHey! It would be great if you could contact our support team via live chat or email at support@surfshark.com, as they would be able to check on your case further. Thank you! - Rated 2 out of 5by Firefox user 15436527, a month ago
- Rated 5 out of 5by Musicman77wwr, a month ago
- Rated 5 out of 5by Macknair, a month ago
- Rated 4 out of 5by VPN, 2 months ago
- Rated 1 out of 5by Firefox user 17692527, 2 months ago
- Rated 5 out of 5by Firefox user 18095471, 2 months ago
- Rated 5 out of 5by Firefox user 17004262, 2 months ago
- Rated 4 out of 5by Desire OGOU, 2 months ago
- Rated 4 out of 5by richferg73, 2 months ago
- Rated 5 out of 5by Firefox user 14727623, 2 months agoI use this app daily while out and about using unknown security wifi doing banking business
Developer response
posted 2 months agoHey! Thank you for your review, we appreciate it a lot! Cheers to a long and fun journey surfing the waves with us. 🦈